Note: The job is a remote job and is open to candidates in USA. Rithum is an AI‐first organization, meaning AI is foundational to how we work, collaborate, and grow. As a Senior Product Manager for Customer Data Visualization, you own the strategy, roadmap, and end-to-end development of Rithum's client-facing impact dashboard, leveraging AI-powered capabilities to shape the next generation of commerce intelligence.
Responsibilities
- Be the owner of our Customer Data Visualization product and drive the long-term vision for a prescriptive, client-facing impact dashboard that surfaces the measurable value of our platform across growth, optimization, and cost savings — leveraging AI-first approaches to accelerate discovery, decision-making, and delivery
- Define and deliver KPI-driven dashboards that clearly demonstrate platform value through recommendations taken, automations executed, and measurable business outcomes
- Partner closely with Data Science, Engineering, and Client Success to align on metrics, data models, and insight generation pipelines that power the dashboard experience
- Translate complex datasets into intuitive, actionable visualizations that drive client understanding and decision-making
- Establish and track success metrics tied to dashboard adoption, engagement, and client outcomes — and use that data to drive continuous product iteration
- Synthesize qualitative inputs — including client interviews, support tickets, and survey feedback — using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy
- Ensure data accuracy, consistency, and reliability across all surfaced insights
- Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives
- Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration
- Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment
- Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery
- Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity
- Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience
- Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust
- Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met
- Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability
- Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions
Skills
- 3+ years of proven product management experience within the B2B SaaS industry with a complex enterprise-level product, preferably in eCommerce or marketplace platforms
- Strong expertise in KPI-driven product development and building client-facing dashboards or reporting tools that surface measurable business outcomes
- Experience working closely with Data Science and Engineering teams on data modeling, pipelines, and analytics infrastructure
- Strong understanding of metrics, experimentation, and product iteration based on user behavior and usage data
- Experience as a Product Manager working on AI-powered products, AI workflows, or data & insights platforms
- Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business
- Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms
- Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams
- Demonstrated use of AI tools across the PM workflow — including qualitative research synthesis, concept prototyping (wireframes, user flows, low-fi mocks), documentation (PRDs, release notes, one-pagers), and data exploration and analysis (NL querying, chart interpretation, anomaly identification) to accelerate decisions while exercising strong editorial judgment
- Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery
- Comfortable presenting product strategy and impact to stakeholders across all levels of the organization
- Analytically minded with proficiency in data-driven decision making and experience with product analytics tools
- Experience collaborating with large clients – our clients are some of the biggest in commerce
- Positive & growth-oriented mindset with a strong bias to action
- Strong and concise written & verbal communication skills with the ability to impactfully tailor your communication to any audience
- Ability to explain technical concepts to non-technical audiences
- Ability to work in fast-paced environments and manage multiple projects simultaneously
- Bachelor's or Advanced degree
- PM experience at a top tech company or fast-growing startup, preferably in eCommerce
- Expertise in data visualization tools, charting libraries, or BI platforms (e.g., Tableau, Looker, D3.js, or similar) and the ability to evaluate technical trade-offs in how insights are surfaced and rendered
- Intrapreneurial/founder mindset
- Experience working on a global product management team
Benefits
- Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
- Discretionary bonus for non-sales roles
- Sales incentives (where applicable)
- Remote-first working conditions
- Generous time off
- Wellness days
Company Overview
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