Note: The job is a remote job and is open to candidates in USA. Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. As a Senior Product Manager, you will shape how patients engage with the organization, owning systems and workflows for new market launches and ensuring patient identification and onboarding is seamless.
Responsibilities
- Own top-of-funnel patient journeys
- Design and optimize the end-to-end experience from eligibility → outreach → enrollment → first clinical interaction
- Build systems that support new health plan and market launches, ensuring accurate patient identification and onboarding
- Partner with Outreach (call center) teams to improve conversion, efficiency, and experience
- Identify and reduce friction across the funnel to lower cost of acquisition (CAC) and improve early engagement
- Deeply understand and document workflows across health plan data ingestion, eligibility logic, outreach operations, and care team handoffs
- Translate fragmented processes into clear, scalable product systems
- Ensure internal tools (Care Hub and supporting systems) reflect real-world operational needs
- Lead the full product lifecycle using a build–measure–learn approach
- Conduct discovery across operations, clinical teams, and leadership to understand constraints and opportunities
- Define product strategy and deliver iterative improvements focused on measurable funnel performance
- Work closely with operations, outreach leadership, clinical teams, engineering, and data
- Align stakeholders across go-to-market, care delivery, and product
- Navigate tradeoffs between growth, operational efficiency, and clinical quality
- Improve enrollment conversion rates, time to first meaningful interaction, and early engagement durability
- Reduce operational inefficiencies and cost to acquire and onboard patients
- Ensure new patient cohorts successfully transition into ongoing care
- Become an expert in pediatric value-based care, Medicaid populations, and health plan partnerships
- Stay informed on best practices in care management, patient engagement, and operational scaling
Skills
- 5+ years of Product Management experience, ideally in healthcare, growth, or operational platforms
- Experience owning products that drive conversion, onboarding, or top-of-funnel engagement
- Strong ability to map and simplify complex workflows across multiple teams and systems
- Proven track record of driving cross-functional execution across product, engineering, and operations
- Comfort working closely with operational teams (e.g., call centers, outreach, or care coordination)
- Experience defining and improving metrics such as conversion rate, CAC, time to value, or engagement
- Excellent communication skills across technical and non-technical stakeholders
- Health plan integrations, eligibility systems, or payer-driven workflows
- Care management platforms or clinical operations
- Medicaid populations or value-based care models
- Building tools for non-technical operational users
Benefits
- Annual bonus
- Competitive company benefits package
- Eligibility to participate in an employee equity purchase program (as applicable)
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA; Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO + 10 Company Holidays & 2 Floating Holidays
- Paid new parent leave
- Additional benefits to be detailed in offer
Company Overview
Company H1B Sponsorship