Note: The job is a remote job and is open to candidates in USA. Teak is a fully remote embedded refund technology company focused on serving the live events, participation sports, and hospitality verticals. The Senior Product Marketing Manager will play a critical role in scaling Teak's go-to-market strategy and ensuring effective communication of the company's solutions to partners and consumers.
Responsibilities
- Drive Teak's master positioning — the foundational document that defines how the platform, delivery models, and benefit layers are described, and ensures that narrative stays sharp and consistent as the product evolves
- Translate product inputs and market context into GTM recommendations and audience-specific messaging across partner and consumer audiences
- Develop and maintain solution messaging frameworks across Teak's products and platform capabilities, ensuring consistency from partner evaluation through activation
- Bring market and messaging context to pricing and packaging decisions, partnering with Product, Finance, and Legal to ensure pricing is positioned clearly and competitively across verticals
- Shape and refine the language consumers encounter across the Teak platform — feature names, in-app copy, and transactional messaging at the refund and point-of-purchase moment
- Ensure all product-related content is accurate, on-brand, and compliant across verticals
- Build vertical-specific understanding of the experience economy, i.e., venues, marketplaces, operators, and consumers
- Synthesize partner, sales, and market signals into insight that drives product and GTM decisions
- Continuously track the competitive landscape, identify where Teak wins and why, and translate findings into differentiated messaging and sales enablement
- Partner with Product and Revenue to align on launch readiness, ensuring all teams are prepared and dependencies are resolved ahead of release
- Own the external launch — messaging, content, and marketing deliverables — so every new feature and solution enters the market clearly and consistently
- Define success metrics for adoption and awareness, track performance post-launch, and feed findings back into positioning, enablement, and future GTM planning
- Build and maintain collateral, battlecards, and playbooks grounded in customer feedback, market data, and product knowledge
- Train Sales and CS on new messaging, positioning updates, and product launches, and keep enablement materials up to date as the platform evolves
- Develop onboarding content that helps new partners quickly understand Teak's solutions and activate with confidence
- Contribute to content that drives partner awareness and adoption: website copy, case studies, partner communications, and vertical-specific marketing
- Feed demand generation with messaging and content grounded in product knowledge and market insight
Skills
- 5-7 years of product marketing experience at a B2B, fintech, or developer/platform company, ideally with multi-vertical exposure
- Proven ability to translate product inputs — roadmaps, specs, release notes — into GTM strategy and marketing vehicles that drive awareness and adoption
- Skilled at making complex, regulated, or technical topics clear and compelling without losing accuracy
- Experience with consumer-facing product copy — in-app language, transactional messaging, and feature naming — with strong instincts for tone, accuracy, and compliance
- Strong research and synthesis skills with the ability to turn customer feedback, competitive signals, and sales input into a clear point of view and actionable recommendations
- Comfortable with the overlap of product, legal, and commercial constraints
- This is a remote position. Travel to team meetings is required as necessary
- Experience in embedded technology, payments, insurance, or adjacent B2B2C models
- Familiarity with EOS (Entrepreneurial Operating System) or similar operating frameworks
- Experience in the experience economy, such as events, entertainment, hospitality, travel, or adjacent verticals a plus
Benefits
- Fully Remote Working Environment
- Competitive Salary and Equity Opportunities
- Unlimited Paid Time-off
- Two paid week-long office closures per year: Christmas Eve through New Year’s Day, and the Week of the Fourth of July
- Medical, Dental, and Vision Benefits
- Annual Bonus Program
- 401k Matching
- $100/month for Event Ticket Purchase
- Twice annual company retreats in fantastic locations such as Hawaii, Lake Tahoe, San Diego, Napa, Denver, Phoenix, and Seattle
- Opportunity to play a defining role in Teak's next phase of growth
Company Overview