Note: The job is a remote job and is open to candidates in USA. Garner Health is a fast-growing healthcare technology company focused on transforming the healthcare economy by delivering high-quality and affordable care. They are seeking a Senior Revenue Operations Manager to partner with the Sales and Account Management organization to drive growth strategy and optimize commercial processes.
Responsibilities
- Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success
- Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise
- Manage ad-hoc data analysis to support Garner’s revenue strategy
- Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams
- Integrate people, process, and systems strategies to drive Garner’s revenue and strategic objectives
- Establish and track key performance metrics to understand and measure the performance of Garner’s revenue organization
- Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support our commercial teams
Skills
- 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role
- Business or STEM undergraduate degree required
- Strong analytical skills and the ability to synthesize insights from complex data
- High levels of proficiency in Excel
- Experience designing and implementing processes and workflows at scale for large enterprises or high-growth startups, particularly related to GTM, sales, and marketing
- Strong executive presence and communication skills with ability to present effectively to all levels of the organization including senior executives
- Strong business writing skills with willingness to produce detailed documentation for processes and workflows
- A willingness to 'roll up your sleeves' and do whatever is necessary to ensure company success
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
- MBA or STEM-related advanced degree preferred
- Experience at a high-growth startup is a plus
- Other analytics tools such as Looker, Tableau, etc. are a plus
Benefits
- Equity incentive
- Flexible PTO
- Medical/Dental/Vision plan options
- 401(k)
- Teladoc Health
Company Overview