Note: The job is a remote job and is open to candidates in USA. C5MI is a high-performance consulting firm specializing in SAP and supply chain solutions. The Senior Technical Operations Solutions Consultant is responsible for enhancing warehouse efficiency through process analysis, improvement initiatives, and team management.
Responsibilities
- Leads assessments of warehouse and supply chain processes, focusing on SAP WM/EWM environments to identify improvement opportunities
- Develops process maps, identifies bottlenecks, and recommends actionable strategies to enhance operational performance
- Designs, updates, and implements clear, practical, and error-proof SOPs aligned with industry standards and SAP best practices
- Facilitates client workshops, gathers requirements, and helps clients prioritize operational changes
- Partners with supply chain leaders and stakeholders to ensure seamless integration of new processes and technologies
- Guides Junior Operations Consultants in developing training materials and supporting SOP implementation
- Monitors performance metrics, conducts audits, and drives continuous improvement initiatives
- Stays current on industry trends, SAP WM/EWM capabilities, and emerging best practices
- Manages, coaches, and evaluates Junior Operations Consultants; participates in hiring and talent development
- Travels up to 50% to client sites to evaluate operations and support implementation activities
- Promotes a high-performance, collaborative culture and adheres to all quality and information security standards
Skills
- Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or related field; or equivalent experience
- 8+ years of experience creating and implementing SOPs to improve warehouse operations
- 8+ years of experience analyzing warehouse processes and developing actionable solutions
- 8+ years of experience mapping current and future-state processes
- 8+ years of hands-on experience with SAP WM and EWM
- Experience with Lean, Six Sigma, or other process improvement methodologies
- Active or obtainable U.S. government security clearance (U.S. Citizenship required)
- Strong project management skills with the ability to lead complex operational initiatives
- Excellent communication skills with the ability to translate complex concepts for diverse stakeholders
- Proven ability to lead, coach, and develop junior team members
- Ability to travel up to 50%
- Certification in Lean, Six Sigma, or other process improvement methodologies
- Prior consulting experience in a similar operations or SAP-focused role
- Experience using SAP modules beyond WM/EWM
- Experience working with U.S. Government agencies (DLA preferred)
- Familiarity with warehouse automation, Industry 4.0 technologies, or digital supply chain tools
- Exposure to change management, training development, or workshop facilitation
- Technical proficiency with complementary tools that enhance warehouse operations
Benefits
- Medical, dental, vision, life, and long-term disability coverage
- A 401(k) plan
- Bonus opportunities
- Paid holidays
- Paid time off
Company Overview