Note: The job is a remote job and is open to candidates in USA. Dutch Vet is transforming veterinary care by making expert treatment accessible anytime, anywhere. The Senior Technical Program Manager will lead cross-functional initiatives that accelerate the company's growth roadmap, partnering with various teams to ensure effective program delivery from planning through execution.
Responsibilities
- Partner with engineering, product, and marketing leads to scope, plan, and track growth initiatives with rigor and transparency
- Manage detailed execution of epics and sprints using Jira; maintain up-to-date and actionable boards
- Create and manage dashboards, timelines, and communications that let stakeholders make informed decisions quickly
- Facilitate planning cycles (quarterly and sprint-based) and retrospective processes
- Roll up your sleeves to resolve blockers, debug operational issues, and ensure delivery across functions
- Build, maintain, and improve documentation, team workspaces, and roadmaps
- Help guide technical conversations; act as a trusted thought partner to engineering and product leadership
- Drive alignment between Engineering, Product, Design, Marketing, and Operations around scope and timelines
- Uphold high standards of documentation and operational hygiene across all tools and teams
- Cultivate a healthy team operating rhythm with proactive status updates, async documentation, and efficient meetings
Skills
- 5+ years of experience in a TPM role working closely with software engineering, product, and design teams
- Comfortable operating in ambiguity and prioritizing ruthlessly in a fast-paced environment
- Deep working knowledge of agile methodologies and modern product development practices
- Direct experience managing and facilitating projects using Jira
- Proven ability to dive deep into technical architecture and workflows; you're comfortable discussing tradeoffs with engineers
- Strong command of data analytics tools to support decision-making
- Excellent communication skills (verbal, written, and visual), adapting your style for executives and engineers alike
- Strong analytical and organizational skills; you anticipate risks and proactively course-correct
- Demonstrated ability to manage cross-functional programs across Product, Design, Marketing, Operations, and Engineering
- Familiarity with a modern marketing-technology and product-analytics stack, such as Amplitude and Segment
- Working knowledge of e-commerce, subscription-billing, and lifecycle-messaging platforms, such as Shopify, Stripe, and Iterable
- Comfort with error-monitoring, logging, and BI tools, such as Sentry, GCP Cloud Logging, and Snowflake
Benefits
- Remote working location
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Flexible PTO
- Mental Wellbeing Options
- Robust Holiday Schedule
- Registered Retirement Savings Plan
- Growth Opportunities!
Company Overview