Note: The job is a remote job and is open to candidates in USA. Mariner is seeking a proactive Slack Administrator to own the configuration, governance, and optimization of their Slack workspace, serving as a core platform for advisor and operations team communication. This role bridges platform operations and corporate IT, requiring strong ownership and partnership with the Salesforce Financial Services Cloud team.
Responsibilities
- Administer and govern our enterprise Slack workspace, including user provisioning, channel management, app permissions, and workspace settings
- Develop and manage the Slack/Salesforce FSC integration workstream in collaboration with the FSC development team, establishing clear ownership boundaries alongside corporate IT
- Configure and manage Slack Connect channels to support external advisor and partner communications
- Evaluate, deploy, and manage Slack apps and workflow automations using Workflow Builder to drive efficiency for advisor operations teams
- Enforce compliance and data retention policies through close coordination with Legal, Compliance, and IT Security teams
- Monitor and analyze workspace usage, generating insights to inform and enhance our communication strategy
- Act as the internal subject matter expert and point of escalation for all Slack-related technical and usage issues
- Maintain up-to-date documentation for workspace configuration, integration architecture, and governance protocols
Skills
- 2+ years of experience administering Slack in an enterprise environment
- Proven experience managing Slack apps, bots, and workflow automations
- Deep understanding of Slack Enterprise Grid or Business+ administration features
- Familiarity with SSO/SCIM provisioning and identity management integrations
- Strong ability to navigate ambiguous ownership scenarios and define clear RACI roles across teams
- Experience in the financial services industry or other regulated sectors (knowledge of FINRA, SEC compliance a plus)
- Practical experience with Slack/Salesforce integrations (including Einstein for Slack, Salesforce-connected workflows)
- Exposure to Slack's API and webhook integrations
- Experience collaborating with corporate IT teams, including defining escalation and handoff procedures
Benefits
- Offers Bonus
- We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community.
- We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals.
- We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance.
Company Overview
Company H1B Sponsorship