Note: The job is a remote job and is open to candidates in USA. Rate is the 2nd-largest retail mortgage lender in the U.S., aiming to redefine homeownership through a modern lifestyle brand. They are seeking a Social Media Coordinator to manage daily content operations and engage with the community across various social media platforms.
Responsibilities
- Manage the day-to-day posting schedule across TikTok, Instagram, LinkedIn, Facebook, and YouTube
- Check all Rate social channels daily and engage with comments, DMs, and community conversation in real time
- Identify and participate in relevant cultural moments, trending audios, and conversations that align with our voice
- Engage outside of Rate’s channels by commenting on creator and brand posts that make sense for Rate to join
- Help define, evolve, and protect the Rate voice across platforms to ensure consistency and authenticity
- Partner with the Senior Manager to help draft and schedule content through our publishing tools
- Surface trends, audience insights, and community feedback to help evolve our social playbooks
- Coordinate with the creative team on upcoming shoots, content drops, and platform-specific needs
- Track post performance and share insights to help the team understand what is working and why
- Support live coverage for key events like NASCAR, Rate Field, and Rate Bowl
- Help maintain content calendars and organize asset libraries so our team stays nimble and ahead
- Be a brand ambassador in every comment, reply, and DM who is human, helpful, and full of personality
Skills
- 2 - 4 years of experience in social media or community management for a consumer-facing brand, agency, or creator
- Deep familiarity with TikTok, Instagram, LinkedIn, and the rhythm of social media in 2025
- Strong writing and communication skills with a feel for tone and timing
- Curiosity about culture and a natural instinct for what people actually care about online
- Comfort juggling multiple posts, platforms, and priorities in a fast-moving environment
- A collaborative mindset with the ability to partner with creative, strategy, and brand teams to bring ideas to life
- Bonus points if you have worked with social management tools like Sprinklr or Sprout
Benefits
- Eligibility to participate in a company-sponsored 401(k)
- Vacation benefits
- Eligibility for medical, dental, vision, and prescription drug benefits
- Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
- Life insurance and death benefits
- Critical care insurance
- Personal accidental insurance
- Commuter benefits
- Pet insurance
- Certain time off and leave of absence benefits
- Well-being benefits (e.g., employee assistance program)
- Other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)
Company Overview
Company H1B Sponsorship