Note: The job is a remote job and is open to candidates in USA. DaVita Kidney Care is a leader in integrated kidney care, and they are seeking a Senior Analyst to join their IKC Account Management Team. The role involves providing value-based care services, managing health plan partnerships, and ensuring successful program implementation and performance tracking.
Responsibilities
- Serving as account support for large and strategic accounts and delivering service excellence
- Partnering with operational, clinical, actuarial, finance, and IT teams to proactively coordinate process/project meetings, keeping minutes, and tracking action items
- Supporting day-to-day contact between internal teams and external partners
- Coordinating, escalating, and ensuring closure on requests between internal team members and external partners
- Supporting potential new program launches and unique clinical and operational pilot opportunities with external partners
- Tracking to contract terms inclusive of performance targets and process measures
- Providing regular, efficient communication to team leadership and other stakeholders
- Developing, scaling, and documenting new and improved processes, as needed
Skills
- High school diploma or equivalent required
- Basic computer skills and proficiency in MS Word, Excel, and Outlook required
- Strong interpersonal skills to build credibility as a thought partner internally and externally
- Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun
- Minimum of three (3) years' healthcare experience preferred; understanding of value-based care and/or shared risk partnerships a plus
- Demonstrated knowledge of insurance rules, regulations, and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
- 401k match
- Healthcare coverage
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