Note: The job is a remote job and is open to candidates in USA. Cengage is a global education technology company serving millions of learners, and they are seeking a Senior Inside Sales Consultant. This role involves serving as a trusted advisor to an established portfolio of customers, focusing on digital learning solutions and fostering strong customer relationships.
Responsibilities
- Owning print renewals and identifying top print opportunities each quarter for digital conversion
- Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities
- Conducting sales demos using our digital content platforms like CIMA and ExamReady
- Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings
- Handing off converted digital accounts to the Customer Success Manager
Skills
- 3–5 years of experience in customer success, account management, or educational technology implementation
- Proven track record to lead onboarding and training programs for institutional clients
- Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption
- Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies
- Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms
- Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios
Benefits
- The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.
- Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
Company Overview
Company H1B Sponsorship