Note: The job is a remote job and is open to candidates in USA. Capital One is a financial services company that is seeking a Sr. Manager to lead their Solutions Consultants team in the Business Cards & Payments group. The role involves guiding a team to support field sales teams in optimizing customer engagement and ensuring the effective integration of Capital One's products into client accounting processes.
Responsibilities
- Talent Leadership: Recruit, hire, and retain industry-leading Solutions Consulting talent, building a diverse, high-performing team
- People Development: Train, mentor, and coach team members, inspiring them to achieve their full potential while expanding their technical acumen across accounting systems and B2B payment platforms
- Technical Escalation: Serve as an escalation point for complex technical deals, guiding your team through advanced architecture, integration hurdles, and custom client workflows
- Sales Partnership: Partner closely with Field Sales leadership to develop resource allocation strategies that optimize SC engagement, accelerate the sales cycle, and drive growth
- Performance Management: Define, measure, and optimize key performance metrics for the SC organization, ensuring high resource utilization, deal technical accuracy, and team accountability
- Product Influence: Collaborate closely with multiple stakeholders across the organization to prioritize, influence, and refine product roadmaps based on field intelligence and client requirements
- 20-30% travel domestically
Skills
- At least 2 years of experience in people leadership or peer coaching
- At least 5 years of experience working with accounting systems and the accounts payable process
- Bachelor's Degree or military experience
- At least 5 years of people leadership experience managing a technical pre-sales or solutions consulting team
- At least 5 years of experience with business payment rails (such as ACH, Virtual Card, Wire) and technical integration methods (such as APIs, SFTP file transfers)
- 6+ years experience working directly with mid-market or enterprise ERP or accounting ecosystems (such as NetSuite, Sage, QuickBooks, SAP) or the accounts payable process
Benefits
- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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