Note: The job is a remote job and is open to candidates in USA. CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. The Staff Product Manager – Platform will own critical platform capabilities related to Identity & Access Management and Compliance, working closely with cross-functional teams to define and deliver the strategy and execution for core account and platform capabilities.
Responsibilities
- Own the long-term vision and strategy for Identity, Access Management, and Compliance across the CaptivateIQ platform
- Translate company, customer, and regulatory needs into a clear, prioritized product roadmap
- Anticipate future scale, enterprise, and ecosystem requirements, and incorporate them into long-term platform investments
- Serve as the voice of the customer by deeply understanding customer needs and ensuring those insights are broadly understood across the organization
- Translate customer needs into clear investment areas and high-impact deliverables with measurable business outcomes
- Proactively identify platform gaps that could introduce risk or limit enterprise adoption
- Advocate for platform consistency, reuse, and developer experience; empower CIQ to more efficiently build multiple products and lines of businesses
- Improve internal product surfaces, APIs, and tooling that other teams build upon
- Set standards and best practices for platform product management across the org
- Lead discovery, definition, and delivery of platform capabilities in partnership with Engineering and Design
- Write clear product requirements that balance security, usability, and extensibility
- Make principled tradeoffs between short-term needs and long-term platform health
- Ensure high-quality delivery through strong backlog management, sequencing, and scope ownership
- Act as a trusted partner to Engineering, influencing technical direction while respecting architectural ownership
- Collaborate with Customer Success, Sales, and Support to understand customer needs and unblock enterprise deals
- Influence without authority by driving clarity, alignment, and decision-making across teams
Skills
- 8+ years of product management experience, with significant time spent on platform, infrastructure, or technical products
- Strong technical fluency; comfortable partnering with senior engineers on system design and tradeoffs
- Proven ability to lead complex, cross-functional initiatives without direct authority
- Excellent written and verbal communication skills, especially for ambiguous or high-risk problem spaces
- Track record of delivering durable, scalable platform capabilities in a SaaS environment
- Direct experience owning Identity, Access Management, Security, or Compliance-related product areas
Benefits
- Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
- Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
- Annual Stipends: Dedicated funds for your professional development and caretaking needs.
- Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
- Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
- Premium Tools: The latest Apple hardware to empower you to do your best work.
- Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.
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