Note: The job is a remote job and is open to candidates in USA. Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. The company is seeking a highly hands-on and technical Product Manager for their Fraud team to lead the development and scaling of their risk platform, focusing on fraud prevention initiatives and customer experience optimization.
Responsibilities
- Define & Execute Risk & Fraud Product Strategy – Work with Risk leadership to develop and own the Risk Product roadmap, focusing on unifying disparate fraud domains into a single, scalable platform for detection, prevention, and other risk management capabilities. This requires a platform-first, reusable component mindset
- Hands-On Data Analysis & Experimentation – Own fraud metrics and have a hands-on relationship with the data. You must be able to navigate complex dashboards, run simple to medium-complexity SQL queries to validate initial hypotheses, and work with Risk Data Analysts and Data Scientists. You will be responsible for designing, setting up, and interpreting non-trivial A/B tests to ensure statistically valid and impactful outcomes
- Fraud Detection & Prevention – Partner directly with engineering teams to design, build, and deploy advanced real-time fraud detection models, identity verification, and transaction monitoring systems
- Cross-Functional Collaboration – Work closely with Data Scientists, Risk Analysts, engineers, and other internal stakeholders to develop scalable solutions
- Optimize Customer Experience – Balance optimum customer experiences with effective risk mitigation strategies
- Stakeholder Management – Communicate Risk, Product strategies, and impact to executive leadership, legal teams, and external partners
Skills
- 5+ years of experience in product management, with a focus on risk, fraud, payments, or trust & safety, ideally in a fast-paced startup or growth environment where you were a primary builder
- Proven technical fluency & resourcefulness – ability to work with engineering teams on API-based fraud prevention solutions, demonstrated ability to run simple SQL queries, and a clear understanding of data pipelines and system resilience (e.g., timeouts, service dependencies)
- Deep understanding of fraud prevention techniques (e.g., device fingerprinting, behavioral analytics, transaction monitoring) or a track record of rapidly acquiring deep domain knowledge in a new technical area
- Experience working with machine learning models and the ability to analyze fraud metrics, trends, and risk signals to drive product improvements
- Experience working with fraud & risk tools (e.g., Riskified, Sardine, etc)
- Strong ownership and a bias towards action; we need a builder willing to take on significant individual contributor work
- Strong stakeholder management and communication skills, especially with legal, compliance, and exec teams
- Passion for fintech and digital finance innovation
- Advanced degree in Computer Science, Engineering, Data Science, or related technical field
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered
Benefits
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Company Overview
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