Note: The job is a remote job and is open to candidates in USA. Wayvia is a company that helps top brands leverage AI, data, and innovation to enhance commerce. They are seeking a Technical Project Coordinator who will manage implementations for various products and clients, ensuring a best-in-class customer experience and effective project delivery.
Responsibilities
- Plan and prioritize customer objectives and balance internal resource availability
- Manage customer stakeholder expectations on scope, priority, and timelines
- Maintain strong relationships with key customer stakeholders throughout the customer journey
- Implement existing processes and tools to deliver efficient and effective implementations
- Ensure customer initiatives are delivered on time and meet expectations
- Identify roadblocks or slowdowns and make them visible to the internal team
- Assess historical trends and identify opportunities for optimization in project delivery
- Apply project management best practices to keep initiatives on track and stakeholders informed
- Engage in professional and proactive communication with customers at all project milestones
- Help the Platform Product Manager test platform features and provide technical feedback to Engineering
- Coordinate testing phases with Ops: develop testing plans, get them data/tool access, document all feedback
- Facilitate feedback review sessions with me and Engineering for prioritization decisions Track issues through resolution
- Coordinate between Engineering, Ops, and other teams on tactical execution
- Follow up on dependencies and blockers so I don’t have to chase them
- Can represent the Platform so we can divide and conquer
Skills
- Bachelor's degree required
- 0-2 years of related professional experience
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Strong organizational skills and attention to detail
- Proven ability to meet deadlines with excellent time management skills
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and delegate appropriately
- Proficiency in Microsoft Office Suite
- Knowledge or experience with Jira, Confluence, project management and AI tools
Company Overview
Growth shouldn’t be guesswork. With shopper and retail intelligence from any channel, Wayvia helps brands drive more revenue. It was founded in 2004, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is https://wayvia.com.