Note: The job is a remote job and is open to candidates in USA. Blue River PetCare is a multi-state owner and operator of high-quality veterinary hospitals, seeking a Veterinary Operations Analyst. This role involves implementing strategic initiatives, supporting the operations team with data and analytics, and improving reporting processes using AI-assisted tools.
Responsibilities
- Conduct regular audits of veterinary pricing data to ensure accuracy and compliance with established standards, utilizing AI-assisted tools to accelerate data review and flag anomalies
- Identify and investigate discrepancies or irregularities in pricing information
- Collaborate with cross-functional teams, including FP&A, to address and rectify pricing errors
- Generate pricing analyses based on AAHA and Benchmark standard pricing guides
- Analyze completed veterinary pricing analyses to assess profitability and market competitiveness
- Use quantitative and qualitative methods, including AI-powered analytics, to identify pricing opportunities, risks, and improvement areas
- Collaborate with relevant teams to gather/validate veterinary service cost and market trend data
- Review and audit veterinary invoices to identify missed charges, discrepancies, or errors; leverage automated workflows where applicable to improve throughput and reduce manual effort
- Communicate audit findings to stakeholders and recommend process improvement
- Perform other duties and projects as assigned
Skills
- 1-2 years strong analytical and quantitative skills with proficiency in data analysis tools. Familiarity with AI-assisted tools or demonstrated curiosity and willingness to adopt them in analytical and reporting workflows
- Knowledge of veterinary industry pricing trends and best practices
- Excellent communication skills to convey complex pricing analyses to diverse stakeholders
- Detail-oriented with a high level of accuracy in data analysis
- Ability to work independently and collaboratively in fast-paced environment
- 5 years' experience in veterinary medicine
- Associate's degree
- Working knowledge of AAHA practice product category standards
- Proficiency in veterinary practice management software systems
- Minimum of 1-2 years proficiency in Excel and similar data analysis tools; experience with AI-assisted platforms (e.g., Microsoft Copilot, ChatGPT, or similar) a plus
- Bachelor's degree in animal health sciences
- Working knowledge of AllyDVM, Vetcove, and Salesforce. Experience applying AI tools to streamline operational or financial analysis workflows
Benefits
- Blue River PetCare team members are eligible to participate in the discretionary annual bonus program.
- Health, Dental, and Vision Insurance
- Flexible & Health Spending Accounts
- Disability, Life Insurance, and Critical Illness Coverage
- Retirement plans with company match
- Paid Time Off (PTO), Holidays, and Bereavement
- Employee Assistance Program (EAP)
- Paid Volunteer Time-off
- Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
- Chicago CTA Transit Program Benefits
- Discounted gym memberships for local Chicago team members
- Childcare discounts with KinderCare
- Exclusive travel, entertainment, and retail discounts
- Hybrid and remote opportunities
Company Overview