Note: The job is a remote job and is open to candidates in USA. BusPatrol is a technology company focused on improving school bus safety through innovative solutions. The Video Reviewer role involves reviewing online video events to determine if motorists have violated laws regarding stopped school buses, ensuring accurate and timely assessments while maintaining high performance metrics.
Responsibilities
- Responsible for reviewing a high volume of online video events and determining whether a vehicle has violated the law, by passing a stopped school bus
- Ensure all events are reviewed with accuracy and in a timely manner
- Understand and strive to meet or exceed video reviewer metrics/KPI’s while maintaining accuracy
- Understand and interpret subtle differences between school bus laws and regulations in the different jurisdictions in which BusPatrol operates
- Be responsible for assisting the Reviewer Team Lead with goals and team projects
- Be able to embrace a collaborative work environment and provide positive feedback to build a climate in which the team can succeed in bringing value and pride to their work
- Treat everyone with respect, dignity, and multi-cultural sensitivity
- Act with transparency and fairness in all transactions with colleagues and leadership
Skills
- High school diploma or GED required
- Must be in the Eastern Time Zone
- Ability to commit to a minimum of 20 hours of work per week
- Must be able to process 250 events per hour
- Workload and hours are not guaranteed; events are available on a first come, first served basis
- Pay based on actual time worked reviewing, attending meetings, and completing trainings
- Must clock in/out via online timecard
- Biweekly check-ins with assigned Team Lead (on camera, screen share)
- Adherence to practices and policies
- Must actively check team communities for updates on work volumes and assignments
- Superior level of attention to detail and proficiency reviewing and editing online video content
- Adaptability and Flexibility. The ability to work well in a fast-paced, dynamic work environment
- Excellent communication skills and strong analytical abilities
- Ability to perform repetitive work (meet hourly quotas of video reviewing)
- Ability to perform virtual work (includes having functional computer/laptop and access to reliable hi-speed internet connection to meet reviewer KPI/Metrics)
- Demonstrated intermediate level (or above) proficiency in Microsoft Office Suite products (MS Office, Excel, and Word)
- Windows Version 10 or 11 with a 2.0 GHz processor or higher
- Mac OS Catalina 10.15.X or higher, Monterey 12.X, Ventura 13.X, or Sequoia (latest)
- Minimum internet bandwidth of 10 Mbps or higher
- 1099 Contractor Reviewers are responsible for maintaining and updating their personal devices and internet connections to meet the technical requirements to perform the job
- This includes regularly updating web browsers to ensure compatibility with BusPatrol portals and systems
Benefits
- Competitive salary and benefits package
- Unlimited PTO
- A purpose-driven career, working to protect children and improve public safety
- The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork
- A team of innovators, committed to leveraging AI and smart technology for social good
Company Overview
BusPatrol is the nation’s most deployed school bus stop-arm solution, protecting 2M students, reducing violations, and making roads safer. It was founded in 2017, and is headquartered in Lorton, Virginia, USA, with a workforce of 201-500 employees. Its website is http://buspatrol.com/.