[Remote] Windchill Infrastructure & System Administrator

Note: The job is a remote job and is open to candidates in USA. Systems Innovation Engineering is a mission-driven technology company focused on strengthening national security and supporting critical industries. The Windchill Infrastructure & System Administrator is responsible for maintaining infrastructure supporting Windchill and related components, ensuring functionality and performance, and supporting application development projects for the US Navy. Responsibilities • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions • Review and confirm infrastructure setup to recommend and implement any optimizations for performance/scalability/cost savings (e.g. switch from monolithic to cluster, establishment of a load balancer and backup/recovery plan) • Design, develop, and maintain a Windchill & ThingWorx Navigate image to be shared with Windchill Developers to support their daily work • Responsible for installing and performing upgrades of Windchill, applying critical patch sets, and fixing security vulnerabilities on a regular basis with all infrastructure and applications supporting Windchill • Responsible for performing rehosts to and data refreshes on non-production environments as needed • Conduct comprehensive testing, including unit, integration, and system testing ensuring application infrastructure and performance is maintained • Work with the larger Windchill production sustainment team to debug and resolve complex application/customization defects and issues that may require performance and infrastructure related investigations and solutions • Develop and maintain technical documentation for all environment infrastructure • Stay up to date with the latest Windchill developments and AWS industry best practices Skills • Currently hold or able to obtain a U.S. security clearance • Currently hold PTC certifications for Windchill • Currently hold relevant AWS certifications • Bachelor's degree in Information Technology, Computer Science, Software Engineering, or other Engineering discipline • Minimum 5 years of experience working with PTC's Windchill PLM & ThingWorx Navigate software, specifically performing installations, patching, upgrades, and rehosts • Minimum 3 years of experience working with and setting up AWS cloud services to host Windchill • Experience managing Ansible playbooks • Experience with Windchill, ThingWorx Navigate, and AWS licensure • Experience maintaining and optimizing performance of Windchill version 12+ and ThingWorx version 9+ • Experience diagnosing networking related issues • Experience managing Active Directory and AppStream • Experience reviewing and applying security STIGs on Windows and Linux • Experience collaborating with the PTC Technical Support & R&D organizations • Experience collaborating with AWS Technical Support • Experience setting up and working with Virtualized Environments hosting Windchill • Experience with installation and maintenance of an Oracle db • Proficiency in Red Hat Enterprise Linux and Windows Server administration, as well as scripting for Windchill Implementations • Knowledge of Windchill System & Business Administration, including security configurations • Excellent problem-solving skills and attention to detail • Strong communication and interpersonal skills • Strong documentation skills • Ability to work independently and as part of a team • Experience with database management systems (e.g. Oracle and SQL Server) and SQL scripting • Experience with and certifications in Agile software development methodologies • Experience with Fortify or other SAST security scanning tools • Familiarity with CI/CD pipelines and code management leveraging GIT (e.g. repo, branches, merging, conflict resolution, build hardening, ant scripting, and deployment vehicles like BIFF, SCF, etc.) • In-depth understanding of the aerospace and defense industry • Knowledge of DoD software development policies and requirements Benefits • Paid Time Off • Paid Company Holidays • Medical, Dental & Vision Insurance • Optional HSA and FSA • Base and Voluntary Life Insurance • Short Term & Long-Term Disability Insurance • 401k Matching • Employee Assistance Program Company Overview • Systems Innovation Engineering provides defense suppliers with solutions that transform the efficiency of product development. It was founded in 2017, and is headquartered in Mullica Hill, New Jersey, USA, with a workforce of 11-50 employees. Its website is https://siecompany.com/.