Join careerzynith Team as a Part-Time Customer Service Associate - Tool Rental Specialist
At careerzynith, we're passionate about delivering exceptional customer experiences and helping our customers achieve their home improvement goals. As a Part-Time Customer Service Associate - Tool Rental Specialist, you'll play a vital role in ensuring our customers receive top-notch service and support. If you're a people person with a passion for helping others, we want to hear from you!
About careerzynith
careerzynith is a leading home improvement company serving millions of customers across the United States. With a rich history of innovation and customer-centricity, we're committed to making a positive impact in the communities we serve. Our team is dedicated to creating a culture of inclusivity, respect, and growth, and we're excited to welcome like-minded individuals to join our team.
Your Impact at careerzynith
As a Customer Service Associate, you'll be the face of careerzynith, providing exceptional customer service and support to our customers. Your role will involve:
- Welcome customers to careerzynith, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise, including tool rentals.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
How We Support You
At careerzynith, we're committed to supporting our associates' growth and well-being. As a part-time associate, you'll enjoy:
- Competitive pay and flexible schedules.
- Multiple top-tier health insurance options.
- Access to educational opportunities through our tuition assistance program.
- A company-matching 401(k) and optional Employee Stock Purchase Program.
- A 10% Associate Discount.
- The opportunity to learn new trade skills through our Track to the Trades program.
Your Day at careerzynith
As a Customer Service Associate, you'll work in a fast-paced environment, interacting with customers, answering questions, and providing support. Your daily responsibilities may vary by department, but you'll have the opportunity to work in one of the following areas:
- Appliances.
- Cabinets.
- Flooring.
- Live Nursery.
- Inside Garden.
- Hardware.
- Tools.
- Millwork.
- Building Materials.
- Plumbing.
- Electrical.
- Paint.
- Home DÃcor.
- Tool Rental.
- Pro Services.
Minimum Qualifications
To be successful in this role, you'll need:
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months of experience using common retail technology, such as smartphones and tablets.
- Reading, writing, and performing basic arithmetic (addition and subtraction).
- The ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- The ability to minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
Preferred Qualifications
We're looking for candidates with:
- 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).
Travel Requirements
This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
As a Customer Service Associate, you'll work in a fast-paced environment, interacting with customers, answering questions, and providing support. You may be exposed to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. You may also be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Compensation, Perks, and Benefits
As an careerzynith associate, you'll enjoy competitive pay, flexible schedules, and a range of benefits, including:
- Competitive pay and flexible schedules.
- Multiple top-tier health insurance options.
- Access to educational opportunities through our tuition assistance program.
- A company-matching 401(k) and optional Employee Stock Purchase Program.
- A 10% Associate Discount.
- The opportunity to learn new trade skills through our Track to the Trades program.
Ready to Join the careerzynith Team?
We're excited to welcome talented individuals to join our team! If you're passionate about delivering exceptional customer experiences and helping others, we want to hear from you. Apply now to become a part of the careerzynith team!
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