About the role
Do you have a knack for sparking action and helping customers cross the finish line? We are looking for a proactive, high-energy Sales Coordinator to join us for a 2-3 month contract focused on customer activation. Your mission is simple but critical: connect with newly signed customers who haven't yet started their journey and get them scheduled with our technical implementation team. You’ll be the bridge that turns a signup into a successful, secure implementation, ensuring our customers realize the value of Paubox as quickly as possible.
Your day-to-day
Drive customer adoption by proactively reaching out to customer who have not yet implemented our solutions to drive urgency and engagement.
Craft and send personalized emails and conduct light follow-ups to encourage customers to take the next step.
Assist customers in getting booked on the implementation team’s calendar via scheduling links.
Identify and remove blockers such as timing issues, internal ownership confusion, or general questions about the next steps for customers.
Collaborate with the customer success and implementation teams to ensure a seamless handoff for scheduled onboarding sessions.
Assist in maintaining accurate records of outreach efforts and success rates to help us evaluate the effectiveness of this new activation motion.
What you'll need to succeed
Excellent written and verbal skills with a talent for professional "persistent-but-polite" follow-up.
A self-starter mindset focused on meeting booking targets and moving customers through the journey.
Ability to quickly learn the Paubox product suite and use modern scheduling and CRM tools.
The ability to understand a customer's specific situation and provide the right nudge to get them back on track.
Ability to work a flexible schedule of 20–30 hours per week with significant overlap during US business hours.
It would be great if you also have
Prior experience in a B2B SaaS environment, particularly in sales, customer success, or account management.
Familiarity with HubSpot or similar CRM platforms for tracking outreach.
Experience working in a fast-paced environment where you can help define and refine new processes.
What you'll get from us
A fully-remote work environment, no RTO here!
Company-provided MacBook
$25/hour
This is a 2-3 month contract, with the potential to evolve into a full-time role based company needs
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