**Join arenaflex's Business Analytics team as a Senior Data Analyst and contribute to the company's mission of delivering timely and trustworthy insights that enhance clarity and instill confidence. As a key member of our team, you will work closely with cross-functional stakeholders to drive customer acquisition and retention, leveraging your expertise in data analysis and business acumen to inform strategic decisions and drive business growth.**
**About arenaflex**
arenaflex is a leading provider of innovative solutions that empower individuals and businesses to thrive in an ever-changing world. Our commitment to customer obsession, fairness, respect, and integrity has earned us a reputation as a trusted partner in the industry. With a strong focus on diversity and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.
**The Role**
As a Senior Data Analyst, Customer Analytics, you will play a critical role in driving business growth and customer acquisition through data-driven insights. You will work closely with cross-functional teams to develop and implement data-driven strategies, leveraging your expertise in data analysis, business acumen, and communication skills to inform strategic decisions and drive business outcomes.
**Key Responsibilities**
* Be a strong partner to cross-functional teams by understanding new and existing Ads product offerings and recommending the right metrics and experiments to measure performance.
* Enable our advertisers to achieve business results with insights and measurement, such as those focused on customer and media.
* Provide cross-functional teams with visibility into key business KPIs and metrics by developing and presenting reports and dashboards.
* Independently conduct analyses using rigorous analytic methods and build recommendations that drive decision making and business prioritization.
* Execute upon experimentation roadmaps by implementing experiments and tests, monitoring results, and presenting recommendations.
* Generate and share actionable insights with Director+ level leadership via written artifacts such as decks and memos, and verbally in forums such as weekly standup meetings.
**Who You Are**
* BA/BS in a quantitative discipline like Math, Computer Science, Economics, or Analytics required. MS in Business Analytics highly preferred.
* 3+ years of hands-on experience in business and/or product analytics, working with large, multi-dimensional datasets, preferably at fast-growing tech companies.
* Exceptional communication skills, both verbal and written.
* Skilled in extracting and transforming data from Snowflake warehouse using SQL.
* Hands-on experience in designing, building, operating, and maintaining Tableau dashboards.
* Knowledge of customer growth concepts such as CAC/LTV, retention curves, onboarding & activation funnels is preferred.
* Experience working with tools like MMPs (e.g., Adjust, AppsFlyer), CRM tools like Braze, web analytics (Google Analytics), product analytics & experimentation tools (Amplitude, Eppo, Mixpanel).
* Experience in experimentation (A/B tests, geo tests, etc.) and basic statistics (e.g., hypothesis testing) required. Knowledge of commonly used analytic methods such as regression, decision trees, and forecasting is highly preferred.
* Experience in and ability to play "trusted advisor" to senior and executive leadership and help make change happen.
* Fast learner. Being a fast learner also means the ability to admit defeat, ask for help, and iterate quickly so you can learn from your mistakes and move ahead.
* Respectfully candid with the ability to collaborate with multiple stakeholders as well as peers on the data team.
* Resourceful and scrappy with the ability to deliver insights to the right teams in a timely manner.
**Why Join arenaflex?**
* Strong work-life blend
* Flexible work arrangements (wfh, remote, or access to one of our office spaces)
* Employee Stock Options
* Unlimited vacation
* Competitive pay and benefits
* Parental leave
* Benefits for both physical and mental well-being (wellness credit and L&D credit)
* We travel a few times a year for various team events, company-wide off-sites, and more
**Diversity and Inclusion**
At arenaflex, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.
**TextNow Candidate Policy**
By submitting an application to arenaflex, you agree to the collection, use, and disclosure of your personal information in accordance with the arenaflex Candidate Policy.
**Apply Now**
If you're a motivated and experienced data analyst looking to drive business growth with data-driven insights, we encourage you to apply for this exciting opportunity. Join arenaflex's Business Analytics team and contribute to the company's mission of delivering timely and trustworthy insights that enhance clarity and instill confidence.
Apply for this job