<h2 style="text-align: center;"><strong style="background-color: transparent;">About Nue.io</strong></h2><div><span style="background-color: transparent;">Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, Nue.io is redefining revenue operations for a product-led world.</span></div><div><br></div><div><span style="background-color: transparent;">But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high-velocity environment, we’d love to meet you.</span></div><div><br></div><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Role Overview</strong></h3><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">We’re looking for a </span><strong style="background-color: transparent; color: rgb(0, 0, 0);">Senior IT Engineer</strong><span style="background-color: transparent; color: rgb(0, 0, 0);"> to help build and scale corporate IT at Nue IO.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">In this role, you will own day-to-day implementation and continuous improvement of </span><strong style="background-color: transparent; color: rgb(0, 0, 0);">core IT architecture</strong><span style="background-color: transparent; color: rgb(0, 0, 0);">, </span></div><div><strong style="background-color: transparent; color: rgb(0, 0, 0);">security‑aligned processes</strong><span style="background-color: transparent; color: rgb(0, 0, 0);">, and the </span><strong style="background-color: transparent; color: rgb(0, 0, 0);">SaaS/identity ecosystem</strong><span style="background-color: transparent; color: rgb(0, 0, 0);"> that keeps a distributed, product-focused SaaS company running securely and efficiently.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">You’ll act as a </span><strong style="background-color: transparent; color: rgb(0, 0, 0);">technical and operational lead</strong><span style="background-color: transparent; color: rgb(0, 0, 0);"> for end-user devices, identity and access, SaaS application management, and IT security controls, partnering closely with Engineering and Dev Services.</span></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">You’ll also mentor other IT team members and contribute to the roadmap for IT and security maturity (e.g., SOC 2, SOC 1, ISO‑aligned practices), in alignment with IT leadership.</span></div><div><br></div><div><span style="background-color: transparent; color: rgb(0, 0, 0);">This role reports to the </span><strong style="background-color: transparent; color: rgb(0, 0, 0);">Director, IT</strong><span style="background-color: transparent; color: rgb(0, 0, 0);">.</span></div><div><br></div><h2><strong style="background-color: transparent;">What You’ll Do:</strong></h2><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">IT Architecture, Strategy & Ownership</strong></h4><ul><li class=""><span style="background-color: transparent;">Implement and maintain standard patterns for user lifecycle, access control, and device posture that align with security and compliance requirements, in partnership with the Director, IT.</span></li><li class=""><span style="background-color: transparent;">Contribute hands-on input to the design and continuous improvement of IT architecture for corporate endpoints, identity, and SaaS applications.</span></li></ul><div><br></div><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Endpoint & Asset Management</strong></h4><ul><li class=""><span style="background-color: transparent;">Design and maintain hardened baseline configurations for Mac endpoints, including MDM/EDR policies, patching, and disk encryption.</span></li><li class=""><span style="background-color: transparent;">Ensure accurate, auditable asset inventories for laptops, networking gear, and key IT-managed services.</span></li><li class=""><span style="background-color: transparent;">Establish and optimize tooling and automation for device provisioning, configuration drift detection, and secure offboarding.</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Identity, Access & SaaS Governance</strong></h4><ul><li class=""><span style="background-color: transparent;">Lead day-to-day identity and access management (IAM) across Google Workspace, HRIS/SSO, Salesforce, Slack, Atlassian, and other core apps.</span></li><li class=""><span style="background-color: transparent;">Implement and drive RBAC and least‑privilege models, including role profiles by function and regular access reviews, in partnership with IT leadership.</span></li><li class=""><span style="background-color: transparent;">Partner with functional owners on SaaS vendor onboarding, risk reviews, renewals, and entitlement rationalization.</span></li><li class=""><span style="background-color: transparent;">Design and refine automated workflows (e.g., via HRIS/IdP/IT tooling) for joiner/mover/leaver processes.</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Security, Compliance & Risk</strong></h4><ul><li class=""><span style="background-color: transparent;">Act as a primary IT owner for controls related to:</span><ul><li class=""><span style="background-color: transparent;">Endpoint security (MDM/EDR, patching, disk encryption, USB/removable media policies).</span></li><li class=""><span style="background-color: transparent;">Identity security (MFA enforcement, SSO, conditional access, OAuth governance).</span></li><li class=""><span style="background-color: transparent;">Corporate SaaS hardening (admin roles, audit logs, configuration baselines).</span></li></ul></li><li class=""><span style="background-color: transparent;">Execute against the IT compliance framework defined by IT leadership, helping to maintain controls and documentation needed for SOC 2 / SOC 1 / privacy and related frameworks.</span></li><li class=""><span style="background-color: transparent;">Collaborate with auditors and internal stakeholders to provide evidence, help identify and close gaps, and support readiness for security and compliance audits and assessments.</span></li><li class=""><span style="background-color: transparent;">Help drive vulnerability management remediation across endpoints and IT‑managed services; prioritize and track remediation in partnership with Dev Services and Engineering.</span></li><li class=""><span style="background-color: transparent;">Participate in incident response for account compromise, device loss, suspicious activity, or vendor breaches, including root cause analysis and follow‑up improvements.</span></li><li class=""><span style="background-color: transparent;">Support responses to customer questionnaires around security and compliance of our products, in partnership with IT leadership.</span></li><li class=""><span style="background-color: transparent;">Maintain an awareness of potential risks and vulnerabilities across Nue’s systems, and proactively raise and address gaps as they arise.</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">IT Operations, Automation & Support</strong></h4><ul><li class=""><span style="background-color: transparent;">Serve as the primary point of contact for support for all employees and senior escalation point to other IT team members for complex IT issues (identity/SSO, access, networking, device security).</span></li><li class=""><span style="background-color: transparent;">Design and implement automation and scripts to reduce manual toil across IT workflows.</span></li><li class=""><span style="background-color: transparent;">Maintain and improve internal IT documentation, runbooks, and standards, ensuring they’re usable by both IT peers and business stakeholders.</span></li><li class=""><span style="background-color: transparent;">Provide input into IT capacity planning (licenses, hardware refresh, key platforms) by surfacing trends, usage data, and technical recommendations to the Director, IT.</span></li><li class=""><span style="background-color: transparent;">Implement and monitor logging and alerting systems for critical services to enable proactive support and incident detection.</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Leadership & Mentorship</strong></h4><ul><li class=""><span style="background-color: transparent;">Mentor other IT team members (including interns or junior engineers) on best practices, troubleshooting approaches, and security‑minded thinking.</span></li><li class=""><span style="background-color: transparent;">Model strong communication with stakeholders; help translate technical tradeoffs into clear options and recommendations.</span></li><li class=""><span style="background-color: transparent;">Influence and execute on IT projects and initiatives that align with security posture, audit requirements, and company growth, under the direction of IT leadership.</span></li></ul><div><br></div><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">What We’re Looking For:</strong></h3><ul><li class=""><span style="background-color: transparent;">5+ years in corporate IT engineering, systems administration, or similar roles in a SaaS or high‑growth technology environment.</span></li><li class=""><span style="background-color: transparent;">Deep hands‑on experience with:</span><ul><li class=""><span style="background-color: transparent;">Identity/SSO and user lifecycle (e.g., Google Workspace, Okta/Rippling or equivalent IdPs, SCIM/SAML/OIDC concepts).</span></li><li class=""><span style="background-color: transparent;">Endpoint management at scale (MDM/EDR, OS hardening, patching, secure baselines).</span></li><li class=""><span style="background-color: transparent;">Administration of a modern SaaS stack (productivity, collaboration, ticketing/ITSM, monitoring/logging, etc.).</span></li></ul></li><li class=""><span style="background-color: transparent;">Strong understanding of security and compliance frameworks (e.g., SOC 2, SOC 1, ISO 27001) and how IT controls support them.</span></li><li class=""><span style="background-color: transparent;">Proven experience implementing or improving:</span><ul><li class=""><span style="background-color: transparent;">Access reviews and entitlement recertifications.</span></li><li class=""><span style="background-color: transparent;">Device and asset lifecycle processes.</span></li><li class=""><span style="background-color: transparent;">Change management and documentation around IT changes.</span></li></ul></li><li class=""><span style="background-color: transparent;">Excellent troubleshooting skills across layers (user/device → network → SaaS/IdP), with a bias toward root cause analysis and durable fixes.</span></li><li class=""><span style="background-color: transparent;">Strong written and verbal communication skills; ability to produce clear runbooks, SOPs, and audit‑ready documentation.</span></li></ul><div><br></div><h4><strong style="background-color: transparent; color: rgb(0, 0, 0);">Nice to Have</strong></h4><ul><li class=""><span style="background-color: transparent;">Experience contributing directly to security questionnaires, customer/vendor risk assessments, or audits.</span></li><li class=""><span style="background-color: transparent;">Familiarity with SIEM or security analytics tools and how IT telemetry feeds them.</span></li><li class=""><span style="background-color: transparent;">Experience in a distributed or remote‑first organization where async and documented processes are critical.</span></li><li class=""><span style="background-color: transparent;">Prior mentorship or informal leadership responsibilities within an IT or SecOps team.</span></li></ul><div><span style="background-color: transparent;"><span class="ql-cursor"></span></span></div><h3><strong style="background-color: transparent; color: rgb(0, 0, 0);">Location & Work Style</strong></h3><ul><li class=""><span style="background-color: transparent;">Preferred: Ability to work in a North American time zone with strong overlap to Pacific Time.</span></li><li class=""><span style="background-color: transparent;">Remote‑friendly, with occasional travel for team meetings or company events as needed.</span></li></ul><div><br></div><div><br></div>