Who We Are
Having surpassed $200M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.
At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!
Why This Role is Exciting
Drive Impact. Lead with Empathy. Grow with Us.
AuditBoard is looking for a passionate and strategic Senior Manager, Enterprise & Strategic Renewals to lead a high-performing team focused on customer retention, growth, and value realization across our largest and most strategic accounts. In this role, you won’t just manage a team—you’ll coach, mentor, and empower renewal professionals to thrive in a fast-paced, customer-centric environment where outcomes matter and leadership is earned through example.
This is a high-visibility, high-impact position that will partner closely with Sales, Customer Success, Product Marketing, and Finance to drive renewal excellence, deepen customer relationships, and maintain best-in-class retention rates. We’re looking for a thoughtful, analytical, and empathetic leader who can balance performance and people—someone who’s not afraid to dive into deals, guide complex negotiations, and shape the future of our renewals organization.
Key Responsibilities
Engage Directly: Step in when needed to support strategic customer renewals, serve as an executive escalation point, and help unblock critical paths to success.
Partner Cross-Functionally: Work closely with Sales, CS, Marketing, and Finance to align on account health, pricing strategies, and go-to-market initiatives.
Elevate the Discipline: Continuously improve the renewal strategy through analysis, tooling, reporting, and process refinement—using Salesforce and other platforms.
Lead with Empathy: Understand and advocate for the customer journey, identifying moments that matter and coaching your team to approach conversations with insight and care.
Build for the Future: Identify and support training, enablement, and career development opportunities for your team as we scale and evolve.
Attributes for a Successful Candidate
6+ years of experience in SaaS Renewals, Sales, or Customer Success roles with a proven track record in managing strategic customer lifecycles
3+ years of people management experience, ideally leading remote or distributed teams
Deep experience navigating renewal negotiations with large enterprises and Fortune 500 accounts
Strong business acumen, with comfort analyzing data, modeling scenarios, and using insights to guide decisions
Confident communicator, able to engage with internal executives and customer stakeholders alike
Resilient under pressure, with an ability to manage multiple priorities in a fast-moving environment without losing focus or empathy
Strong command of Salesforce and renewal operations best practices
A leader who leads by example—grounded in integrity, accountability, and a genuine desire to see their team succeed
Our Company Values
Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do
Win, together: Drive to be the best while supporting each other’s success
Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals
Personal improvement: Stay eager to share insights, seek feedback, and continuously learn
Constant innovation: Challenge the status quo and drive improvements
Perks*
Launch a career at one of the fastest-growing SaaS companies in North America!
Live your best life (LYBL)! $200/mo for anything that enhances your life
Remote and hybrid work options, plus lunch in the Cerritos office
Comprehensive employee health coverage (all locations)
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
*perks may vary based on eligibility/location
Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.
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