The position of Service Sales Manager – Gulf Coast Region will require the candidate to actively promote and sell aftermarket service to various large industrial customers. The region consists of: Texas, Louisiana, Mississippi and Alabama requiring frequent travel within the region. The successful candidate will be responsible for developing alliances and managing sales representatives to promote power protection systems. They will need to effectively target and visit customers in this region in a consultative sales role. The qualified individual will work closely with the Director of Service Sales, USA & Canada and other local support staff to serve our clients and grow the business within the region.
Key Responsibilities:
Work closely with Client Services team to ensure customer satisfaction and help promote the aftermarket product offerings to installed customer base.
Continued growth in all aftermarket services and offerings including but not limited to: Preventive and Corrective Maintenance, Training, Start Up, Spare parts, UPS/Battery Testing, Battery sales, Services and Monitoring, Multi-year service contracts
Increasing revenue and profits, improved market share, market intelligence gathering, pricing strategy and negotiation, and prospecting new applications and technologies
Business Development and Sales Plans for the region
Understand the nature of the application of our products such that you are able to present and sell to both commercial and technical decision-makers at all levels.
Maintain or exceed target margins for service sales in the region
Develop and maintain customer satisfaction through personal contact/meetings and prompt resolution of service problems
Providing quotations and work with other internal resources for scheduling/ coordinating service activities with customers.
Forecasting of sales, proper allocation of resources, and reporting activities on a weekly basis.
Able to interact with customers on various levels and in times of emergency and tense situations.
Maintain the current customer database with up-to-date information and notes detailing weekly events and opportunity advancement
Develop a strategy for winning opportunities
Follow-up on all sales opportunities in a timely manner
Follow up on quotes and secure purchase orders
Communicate the needs of customers to the company through established channels
Keep Management updated on the progress of new projects and existing accounts.
Continually compile market information/intelligence to assist in the shaping of future company strategy and product development
Minimum Qualifications:
The Service Sales Manager must have:
7+ years of direct sales experience working in a fast-paced technological environment
2+ years sales management experience
Proven sales track record, delivering outstanding results in prior positions in a high-tech product environment
Capacity to build creative sales plans and sales initiatives, capable of having a long-term vision of the business.
Proven track record in business development, particularly in acquiring new business in large accounts from scratch.
Good negotiator with excellent customer relation skills.
Consultative Sales method experience required
Servant Leadership knowledge and experience a plus
Ability to travel upwards of 50-70%.
BSEE or equivalent or equivalent technical sales experience
Desired Qualifications:
Previous technical experience with UPS, Battery Chargers, Inverters, or other similar equipment is preferred.
Strong AC/DC Power electronics and application skills, understanding of electrical drawings and schematics, possess professional demeanor and strong customer service orientation.
The successful candidate must possess excellent communication skills (both verbal and written), proven strategic planning skills, business acumen and sales aptitude.
What’s in It for You:
Competitive compensation, holiday pay, and paid time off
Great benefits package that includes health, vision, and dental insurance
401(k), plus matching
Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
Employee referral program
Tuition reimbursement program
Employee assistance program
Exciting, fast-paced environment where you could make a true impact
Opportunities for career advancement within our business unit and across all other AMETEK business entities
Additional Details:
This position is a remote role. Some travel may be required.
To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careers
To learn more about the business unit you’ll be joining, visit us at: Solidstate Controls: https://www.solidstatecontrolsinc.com/
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