Shopify Developer Needed: International Payment Gateway Setup +
Xendit Fix (Bali-Based Store)
Overview
We are a Bali-based ecommerce store selling internationally. We have two urgent issues that are
actively impacting revenue and need immediate resolution.
Issue 1 — Xendit Gateway Reliability (Priority)
Our Xendit payment gateway is only processing successfully approximately 50% of the time. We need
someone to diagnose whether this is a configuration issue, an integration problem, or a limitation of
Xendit for international transactions — and recommend the best path forward.
Issue 2 — International Payment Strategy
Xendit is primarily built for Southeast Asian markets. We need guidance and implementation support on
the best payment gateway setup for a Bali-based store accepting payments from international
customers (US, Europe, Australia, etc.). This may mean adding a second gateway (e.g., Stripe,
PayPal, or similar) alongside or instead of Xendit.
Issue 3 — Order Notification Emails
Customers who complete a purchase via bank transfer (delayed payment) are receiving an error-style
email stating there is a "problem with their order." We need the notification flow corrected so these
customers receive a clear, reassuring confirmation instead.
Ideal Candidate
• Experience with cross-border ecommerce and international payment solutions
• Hands-on experience with Xendit + Shopify integration
• Familiar with Shopify notification templates (Liquid)
• Available to start immediately — this is impacting live revenue
Budget
Open to fixed price or hourly —