AXS is a company that connects fans with artists and teams through ticket sales for various events. They are seeking a Software Engineer to join their team in Charlotte, NC, focusing on integrating AI capabilities into production software and collaborating closely with product and design teams.
Responsibilities
- Design, build, and maintain scalable backend systems and APIs
- Integrate AI/ML capabilities into applications (LLMs, embeddings, classification, etc.)
- Develop and optimize data pipelines for AI workflows
- Implement retrieval-augmented generation (RAG) and context-aware systems
- Evaluate and integrate third-party AI tools and services
- Improve system performance, reliability, and cost efficiency
- Write clean, maintainable, and well-tested code
- Collaborate with cross-functional teams to ship AI-powered features
- Contribute to architecture decisions and technical direction
Skills
- Strong programming experience in one or more languages (e.g., Python, JavaScript/TypeScript, PHP, Go)
- Experience building and maintaining backend systems and APIs
- Familiarity with cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure
- Experience working with databases (SQL and/or NoSQL)
- Understanding of software design principles and system architecture
- Familiarity with integrating AI APIs such as OpenAI or Anthropic
- Basic understanding of: Prompt engineering, Embeddings and vector search, Model limitations and evaluation
- Experience building AI-powered applications in production
- Familiarity with vector databases (e.g., Pinecone, Weaviate)
- Experience with frameworks such as LangChain or LlamaIndex
- Knowledge of machine learning fundamentals (training, fine-tuning, evaluation)
- Experience with containerization (Docker) and orchestration (Kubernetes)
- Exposure to event-driven or streaming architectures
- Frontend experience (React, Next.js) is a plus but not required
Benefits
- Bonus: This position is eligible for a bonus under the current bonus plan requirements.
- Medical, dental and vision insurance
- Paid holidays
- Vacation and sick time
- Company paid basic life insurance
- Voluntary life insurance
- Parental leave
- 401k Plan (with a current employer match of 3%)
- Flexible spending and health savings account options
- Wellness offerings
- Currently, full time employees are eligible for these benefits on the first day of employment.
- Opportunities for learning and leveling up through training and education reimbursement.
- A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth.
- Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
Company Overview
AXS is a company whose core values reflect a culture that celebrates individual differences and respect of one another. It was founded in 2010, and is headquartered in Los Angeles, California, USA, with a workforce of 201-500 employees. Its website is https://www.axs.com/.