Join the TELUS Health UX/UI team: a group of dedicated professionals supporting the design of multiple digital products used by our clients across North America. You'll collaborate with Product Managers, developers, and sales teams to create functional, accessible, and easy-to-use interfaces. Your work will directly impact hundreds of thousands of users.
You'll work in a dynamic corporate environment that allows you to juggle multiple projects in parallel, shifting priorities, and varied demands. We're looking for someone who thrives in this diversity; someone who is organized, capable of collaborating effectively with different stakeholders, and able to adapt as needed.
We are pioneers in leveraging artificial intelligence to optimize analysis and delivery. You'll have the opportunity to explore and adopt modern AI tools to enhance your productivity and propose innovations.
What’s In It For You
• A team that values autonomy, resourcefulness, and mutual respect
• Positive and tangible impact on hundreds of thousands of users across North America
• Development of your UX design expertise for complex enterprise systems
• Access to modern tools (Figma, Azure DevOps, AI, etc.) and continuous innovation through artificial intelligence
• The flexibility of 100% remote work
• A comprehensive range of benefits (vacation, insurance, retirement plan…)
• The opportunity to shape our design strategy long-term
What You'll Do
• Develop user scenarios and user flows based on Product Manager directives
• Create high-fidelity wireframes, mockups, and prototypes using Figma, adhering to our design system
• Specify visual details; document design decisions clearly in Azure DevOps (ADO) so developers can implement them precisely
• Collaborate closely with developers to define the scope of proposed changes and understand technical constraints
• Adapt solutions to ensure feasibility and technical excellence
• Work with testing teams to identify visual defects and propose solutions
• Contribute to continuous improvement of the design system; extend, refine, and document new components as they evolve
• Analyze improvements proposed by the team and evaluate their relevance against the overall design strategy
• Support the sales team by creating visual concepts to demonstrate the feasibility of ideas to potential clients
• Occasionally participate in internal presentations or feedback sessions with Product Managers and team leaders
• Contribute to strategic design decisions for the team's products
What You Bring
Technical Requirements:
• 3+ years of relevant experience as a UX/UI Designer
• Proficiency in Figma — you must be able to design quickly, use components, prototype, and collaborate in real-time
• Solid understanding of web technologies — practical knowledge of HTML and CSS
• In-depth knowledge of accessibility best practices — you must understand and apply WCAG 2.1 (Level AA minimum) in your daily work
• Hands-on experience integrating AI into your work (automating repetitive tasks, increasing productivity, iterating prototypes)
• Familiarity with Azure DevOps (ADO) or experience with Agile project management tools
• Bilingualism in French and English, professional proficiency in both written and spoken communication. This team has a significant French-speaking component.
Assets:
• Familiarity with Design System philosophy (Atomic Design, Design Tokens)
• Prior experience in the employee benefits industry
• Web accessibility certification (e.g., IAAP, WebAIM)
Soft Skills:
• Exceptional communication skills - Ability to articulate complex concepts to both technical and non-technical teams
• Excellent interpersonal skills to navigate between multiple teams with conflicting priorities
• Ability to work independently and as part of a team
• Proactivity in identifying problems and proposing solutions
• Strong changement management skills and tolerance for pressure
• Attention to detail, rigor in documentation, specifications, and quality of deliverables
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.
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