Continental General is a company that has provided insurance services for over 30 years, supporting more than 100,000 policyholders. They are seeking a proactive and detail-oriented UAT Analyst to support technology initiatives and ensure software aligns with business expectations through User Acceptance Testing (UAT).
Responsibilities
- Develop and execute User Acceptance Testing (UAT) plans, test cases, and scripts
- Validate business requirements against system functionality
- Collaborate with business analysts, developers, and QA teams to identify and resolve defects
- Multitasking Across Multiple Projects: Adaptable and organized, they manage competing priorities efficiently, delivering results without sacrificing quality
- Document test results and provide feedback to stakeholders
- Provide project status reports
- Analyze test outcomes to ensure alignment with business goals
- Maintain UAT documentation and logs for audit and compliance purposes
- Facilitate UAT sessions with end users and coordinate testing schedules
- Support go/no-go decisions for production release
- Customer/User Focus: A mindset centered on end-business users, ensuring that testing aligns with real-world scenarios
Skills
- Bachelor's degree in Computer Science, Information Systems, or a related field preferred
- 1-3 years of experience in UAT, business analysis, or QA, preferably in the life insurance or financial services industry
- Strong understanding of insurance operations (e.g., underwriting, claims, billing)
- Proficiency in tools like JIRA, Zephyr, Excel, and test management platforms
- Familiarity with manual and automated testing methodologies
- Ability to interpret business requirements and translate them into test scenarios
- Excellent facilitation, communication, and stakeholder engagement skills
- Ability to coordinate work across cross-functional teams including QA, product owners, and business SMEs
- Ability to Work Independently: Demonstrate self-sufficiency, managing tasks without constant supervision while delivering high-quality results
- Attention to Detail: The ideal UAT resource maintains a sharp focus on granular aspects of both requirements and functionality, consistently spotting discrepancies and verifying thorough validation
- Related certifications a plus
- Knowledge of regulatory standards (e.g., HIPAA, SOX) is a plus
- Familiarity with life insurance products (term, whole, annuities) and core systems
Benefits
- Competitive Salary & Target Bonus Program
- Retirement Savings – 401(k) with a company match
- Comprehensive Medical insurance through BlueCross BlueShield of Texas. Company-paid dental, vision, short-term & long-term disability, and life insurance.
- Work-Life Balance – This role offers 20 days of PTO, 10 paid holidays, and paid volunteer time off.
- Flexible Work Options & Perks – Hybrid opportunity, wellness programs, and weekly paid lunch for onsite staff.
- Health Savings Accounts (HSA) & Flexible Spending Accounts (FSAs) – Includes a company match for HSAs.
Company Overview
Continental General assists policyholders with managing the financial risks and challenges. It was founded in 2016, and is headquartered in Austin, Texas, USA, with a workforce of 201-500 employees. Its website is https://cgic.com.