Michigan Millers Mutual Insurance Company is a mutual insurance company with over 140 years of experience in the property-and-casualty insurance sector. They are seeking an Underwriting Support Associate to provide administrative support for commercial lines, loss control, and premium audit teams.
Responsibilities
- Reviews premium audit requests and assigns them to appropriate audit vendors based on guidelines
- Processes final audit results
- Ensures adequate information is provided for the audit team to process
- Reviews and assigns underwriting loss control requests for new business quotes, renewals, high loss ratios, and service accounts
- Handles receipt of incoming reports, follows company guidelines, and issues recommendation letters, as needed
- Seeks relevant information and answers to key questions
- Verifies that information collected and reported by auditors meets established guidelines
- Makes decisions for routine activities
- Applies knowledge to help solve problems of relatively limited scope and complexity
- Identifies straightforward problems and recommends solutions for more complex problems
- Maintains commitment to increasing both internal and external customer satisfaction
- Sets proper customer expectations
- Assumes responsibility for solving customer problems
- Ensures commitments to customers are met by responding to phone and email correspondence
- Performs special projects and other duties as assigned
Skills
- Prior customer service work experience
- Proven ability to work effectively with others
- Ability to manage multiple projects and work closely with various teams and departments
- Ability to design, author, or create written materials that support loss control efforts
- Strong organizational and time management skills to prioritize workload and meet deadlines
- Proficient use of various core systems, office and computer equipment, and software packages
- High school diploma or equivalent
- Experience in a related field
- Demonstrated relationship-building skills
- Proven analytical skills with ability to exercise sound business judgment
- Demonstrated time management skills with the ability to meet deadlines
Benefits
- Medical insurance options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and more!
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Plan (plus company match)
- Time Off 6 including vacation, volunteer, and holiday pay
- Paid Parental Leave
- Bonus opportunities
- Tuition assistance
- Wellness Program 6 including onsite fitness studio
- Michigan Millers believes in supporting a balance between work and life by providing a flexible work environment, which includes a variety of hybrid work arrangements designed to balance individual, job, department, and company needs.
Company Overview
Michigan Millers Mutual Insurance Company is an insurance company offering property and casualty insurance products. It was founded in 1881, and is headquartered in Lansing, Michigan, USA, with a workforce of 51-200 employees. Its website is http://mimillers.com.