Join Our Mission to Empower Amazon Sellers and Brands
We're seeking a highly skilled and innovative Client Insights Manager to drive business growth and deliver exceptional customer experiences. As a key member of our Professional Services team, you'll play a vital role in expanding our collaborative and customer-focused approach, increasing Annual Recurring Revenue (ARR) through net new Annual Contract Value (ACV) and enhancing the Renewal Rate of our existing customer base.
About the Role:
As a Client Insights Manager, you'll be responsible for presenting customized insights to customers, collaborating with cross-functional teams, creating tailored deliverables, analyzing data, and developing executive-level presentations. You'll also act as an expert in Amazon Growth, Amazon Advertising, Market Intelligence, and more, innovating new ways to address customer needs through professional services.
Key Responsibilities:
- Presentation and delivery of customized insights to customers, both in-person and virtually
- Collaboration with sales, data analysts, engineers, and customer success teams to meet the needs of our professional services clients
- Creation of tailored deliverables based on customer requirements and business goals
- Data analysis and development of executive-level presentations for live customer engagements
- Expertise in Amazon Growth, Amazon Advertising, Market Intelligence, and more
- Innovation of new ways to address customer needs through professional services
Technical Requirements:
- Technical expertise with APIs, Data Cloud, Snowflake, and related technologies
- Proficiency in Microsoft Office, Google Suite, PowerBI, and other tools as needed
Who You Are:
- A technical expert with a strong background in data analysis and manipulation
- A concept simplifier who excels at synthesizing and simplifying complex concepts for diverse audiences and formats
- A strategic and structured problem solver with excellent communication skills
- A data master with experience in generating insights and communicating findings to executive audiences
- An autonomous individual who thrives in environments where you can take initiative and work independently
- A builder who enjoys creating and developing solutions from the ground up
Bonus Points:
- Experience working in the services organization of a data-driven company
- Expertise in areas like Amazon, advertising, e-commerce, or Walmart
- Adaptability and a growth mindset in a fast-paced, constantly evolving environment
- Relationship-building skills with a focus on creating long-lasting customer relationships
What We Offer:
- A competitive salary and bonus structure tied to performance
- Equity investment in our long-term success
- A remote-first culture with flexible work arrangements
- A growth culture with opportunities for skill development and career advancement
- Comprehensive health benefits and retirement program
- Paid parental leave policy and flexible time off
About Jungle Scout:
Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting over $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. We're a remote-first company with a diverse team of professionals working hard to help our customers achieve success.
Diversity, Equity, and Inclusion:
We prioritize diversity, equity, and inclusion, recognizing the value of different experiences, backgrounds, and cultures. We hire intentionally, with this in mind, and are committed to creating a diverse environment.
How to Apply:
Don't miss out on this exciting opportunity to join our team as a Client Insights Manager. Apply now and take the first step towards unlocking your potential and driving business growth with Jungle Scout.
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