UX Intern – AI & Innovation

Job Description • Research, evaluate, and use AI tools to rapidly ideate and prototype product concepts for user validation — helping us get lightweight versions in front of users faster • Participate in user research sessions, developing an understanding of who our users are, what tasks they're trying to accomplish, and what gets in their way • Assist in building out our user research program — including organizing and categorizing user feedback by product and user type, and helping track insights from sources like support tickets, surveys, and user interviews • Contribute to design system and style guide work, supporting visual and interaction consistency across products • Collaborate with the UX Team Lead, product managers, and engineers to validate ideas early and often • Document research findings and prototype iterations, and help communicate UX recommendations across the team • Other tasks and responsibilities as assigned Requirements • Currently enrolled in an undergraduate program in HCI, UX Design, UI Design, User Research, or a related field • Genuine interest in AI/ML and hands-on experience with AI tools (e.g., ChatGPT, Copilot, Gemini, or similar) • Familiarity with prototyping tools such as Figma or similar • Strong communication skills with the ability to clearly articulate design decisions and research findings to both technical and non-technical audiences • Curiosity about users and a genuine interest in understanding their needs, not just their behaviors • Self-starter mentality with a bias toward action and iteration • Must be authorized to work in the United States Benefits • Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire • $500 wellness card for Health Coverage Participants • 401(k) with 4% Company Match, vested from the first day of hire • Flexible Spending Account (FSA) & Dependent Care Account (DCA) • Life Insurance • Bonding Leave • Paid Volunteering Program • Bonus eligibility • Paid Time Off (PTO) inclusive of vacation, personal and sick time • Paid Holidays • Wellness Program • Employee Engagement Activities • Professional Development Opportunities • Tuition Reimbursement • Student Loan PayDown Program • Employee Referral program • Employee Assistance Program Apply tot his job Apply To this Job