**Join arenaflex, a leading personal injury law firm, as a Virtual Assistant and take the first step towards a rewarding career in customer service and sales.**
At arenaflex, we pride ourselves on providing exceptional service to our clients, and we're looking for talented individuals to join our team as Virtual Assistants. As a Virtual Assistant, you will play a crucial role in supporting our clients and helping them navigate the complexities of personal injury law. If you have a passion for customer service, sales, and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a dynamic and innovative law firm that specializes in personal injury law. Our team of experienced attorneys and support staff are dedicated to providing exceptional service to our clients, and we're committed to making a positive impact in our community. As a Virtual Assistant at arenaflex, you will be part of a collaborative and supportive team that values innovation, creativity, and excellence.
**Job Summary**
We are seeking highly motivated and organized Virtual Assistants to join our team. As a Virtual Assistant, you will work from home and provide administrative support to our clients and staff. Your primary responsibilities will include answering and screening incoming calls, taking and delivering messages, logging phone calls and documents into our online document management system, and assisting office staff with clerical duties.
**Key Responsibilities**
As a Virtual Assistant at arenaflex, your key responsibilities will include:
* Answering, screening, and forwarding incoming calls to the appropriate person
* Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable
* Logging phone calls and documents into our online document management system
* Assisting office staff with clerical duties, including faxing, copying, and organizing/maintaining files
* Maintaining frequent communication with clients and answering questions
* Obtaining insurance coverage information timely
* Following up with medical treatments and ensuring proper care
* Obtaining medical provider records and bills
* Communicating with insurance companies on treatment status and updating adjuster information on the system
**Virtual Assistant Job Qualifications and Required Skills**
To be successful as a Virtual Assistant at arenaflex, you will need to possess the following qualifications and skills:
* Must be punctual and committed to working overtime on occasion
* Must speak English and Spanish fluently
* Have solid written and verbal communication skills
* Ability to be resourceful and proactive when issues arise
* Must be a self-starter and multi-tasker
* Ability to work independently
* Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed
* USB noise-cancelling headsets
* Webcam for daily meetings and huddles
* Internet speed must be 35Mbps Download and 15Mbps Upload
**Compensation and Benefits**
As a Virtual Assistant at arenaflex, you will receive a competitive monthly payment of $1000 plus $50 to cover transfer fees. Payments are processed once per month and deposited on the last business day of each month. You can choose how to withdraw your payment, with options available including Direct Deposit to your bank account using SWIFT CODE and your bank account number, Pay Pal, Payoneer, and Wise.
**How to Apply**
To apply for this exciting opportunity, please submit your updated resume in English in PDF format and a 2-minute video telling us about yourself and your work experience to the email:
[email protected]. Please ensure that your video is recorded using Loom or a regular video with your cellphone, and send us the Google Drive link with your video attached. Make sure the Google Drive link is set up as public.
**Schedule Availability**
As a Virtual Assistant at arenaflex, you will be required to work 40 hours per week, with 2 days off. You may be required to work 1 day of the weekend within the same 40 hours, based on schedule needs.
**Why Join arenaflex?**
At arenaflex, we offer a dynamic and supportive work environment that values innovation, creativity, and excellence. As a Virtual Assistant, you will have the opportunity to work from home, with flexible scheduling and a competitive compensation package. We are committed to providing ongoing training and development opportunities to help you grow and succeed in your career.
**Conclusion**
If you are a motivated and organized individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity as a Virtual Assistant at arenaflex. Join our team and take the first step towards a rewarding career in personal injury law.
Apply for this job