The Warehouse & Logistics Coordinator supports the day-to-day operational relationship between the company and its 3PL partners to ensure inventory accuracy, SOP compliance, and timely processing of returned or damaged goods. Your Responsibilities Serve as the primary point of contact for daily monitoring and coordination of returns, refusals, and reverse logistics activity across all warehouse locations. Coordinate the timely transfer of return stock to reverse logistics facility. Monitor and report on refurbished inventory levels, scrap aging, and escalate as needed. Monitor incoming chargebacks from national accounts and major retail partners; log, categorize, and route to the appropriate internal team for resolution. Communicate root causes back to 3PL partners and ensure corrective actions are taken to prevent recurring charges. Support daily communication with 3PL partners on order volume, EDI discrepancies, and inventory variances. Assist in documentation and distribution of SOPs and national account shipping requirements to warehouse partners. Escalate warehouse performance issues and SOP non-compliance to management as needed. Assist with administrative tasks related to inbound container scheduling, documentation, and broker coordination. Help maintain records for import/export activity and support reporting requirements. What We're Looking For Minimum Qualifications 3-5 years experience in logistics, warehouse operations, supply chain, or a related field Strong organizational skills and attention to detail Proficiency in Microsoft Office Suite applications, Excel skills, and comfort working with data Ability to communicate clearly and professionally with internal teams and external partners Experience working with ERP or WMS systems Preferred Qualifications Well versed in Microsoft Office Suite applications with advanced Excel skills Experience with SAP APO Experience in strategic planning in global organization Experience with S&OP processes Experience of communicating insights gained from data with clarity and impact Excellent organizational and time management skills. High attention to detail and follow-through The salary range for this position is $60,000 to $80,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data. Benefits Comprehensive health, dental and vision insurance Wellness discounts on medical premiums 100% covered life and long-term disability insurance 401k with company match PTO + holidays Discounted gym membership Generous Employee Purchase Program Wellness and volunteer programs Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
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