Nexon America is a leading developer of online virtual worlds and is looking for an Associate Producer I to manage the successful live game service. The role involves collaborating with various departments to ensure the timely and high-quality delivery of game services while supporting daily operations and live service updates.
Responsibilities
- Assists in coordinating tasks and dependencies with internal teams like QA, Community, and Player Support to meet project deadlines
- Helps maintain and track established schedules for maintenance, QA, and weekly bug triages
- Collaborates with the team to support the daily operations of the live service, ensuring a stable play environment
- Supports during live service updates and maintenance to ensure seamless execution
- Reviews basic game health metrics (e.g., ticket counts, community reports) to learn how to gauge the health of the game
- Other duties as assigned
Skills
- 1 - 3 years of game production experience
- Bachelor's degree or equivalent experience
- Knowledge of live and online game player behavior
- Strategic thinking, problem solving ability
- Knowledge of the game industry including emerging trends with a focus on the markets served by Nexon
- High level understanding of online environments and processes required to maintain high uptime
- Excellent interpersonal and communication skills
- Exceptional project and time management
- Strong organizational skills
- Proficient in MS Office
- 1+ year live game experience preferred
- Preferably a gamer at heart
Benefits
- Medical, dental and vision plans for you, your spouse or domestic partner and your children
- Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits
- Company paid life, AD&D, short-term and long-term disability benefits
- Access to voluntary life and AD&D for yourself and your dependents
- Flexible spending accounts
- A 401(k) savings plan with a company match
- Pet insurance
- Monthly wellness credit
- Participate in lunchtime yoga
- Enroll in language classes
- Bi-monthly catered lunches
- Monthly happy hours
- Maintain a well-stocked snack bar
- Paid time off
- Sick days
- Company holidays
- Year-end break
Company Overview
Nexon is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. It was founded in 2002, and is headquartered in Tokyo, Tokyo, JPN, with a workforce of 201-500 employees. Its website is https://www.nexon.co.jp/.Company H1B Sponsorship
Nexon America has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 3 in 2023, 1 in 2022, 5 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.