Commercial Loan Transaction Specialist

Busey Bank is a financial institution seeking a Commercial Loan Transaction Specialist. The role involves managing customer inquiries, processing loan transactions, and maintaining borrower information within the commercial lending sector.

Responsibilities

• Respond to customer inquiries both by phone and email
• Process internal requests/inquiries via nCino Cases
• Process loan payments, ACHs, and Wire transfers, and NSF/returned payments for various departments under multiple deadlines and constraints
• Update/maintain Borrower information
• Maintain positive relationships with multiple lenders and support staff
• Process returned mail and any subsequent address changes
• Set up and maintenance of automatic payments
• Respond to internal emails
• Review exception reports and update loan records accordingly
• Assist other areas and special projects as needed
• Monitor workflows and phone queues
• Training of new hires and continual training of current staff

Skills

• Strong oral and written communication skills
• Basic accounting principles
• Strong analytical skills
• Microsoft Office
• Ability to multi-task and work independently
• Ability to perform duties under frequent time constraints
• Ability to solve problems independently while applying logic and discretion
• Requires High School diploma
• Higher education preferred
• Experience with lending or commercial real estate preferred

Benefits

• 401(k) match
• Profit sharing
• Employee stock purchase plan
• Paid time off
• Medical
• Dental
• Vision
• Company-paid life insurance
• Long-term disability
• Supplemental voluntary life insurance
• Short-term and long-term disability
• Wellness incentives
• Employee assistance program
• Pre-tax health savings accounts
• Flexible spending accounts

Company Overview