Customer Service Representative in Rochester, NY

Job title: Customer Service Representative in Rochester, NY at Uline
Company: Uline
Job description: Customer Service RepresentativePay from $24 to $29 per hour with significant growth and earning potential!Includes $2 Shift DifferentialKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Position ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using world-class technology.Communicate with customers over phone, email and chat.Help customers navigate Uline's website and online ordering.Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksCafé featuring affordable daily meal options from local restaurants.On-site fitness center and beautifully maintained walking paths.Best-in-class, clean, modern facilities.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-AP3#LI-IL001(#IN-KNCS)
Expected salary: $24 - 29 per hour
Location: Rochester, NY
Job date: Tue, 13 May 2025 07:37:49 GMT
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