At arenaflex, we're revolutionizing the way assisted living, memory care, and behavioral health communities manage medications. As a Data Entry Pharmacy Technician, you'll play a vital role in our innovative team, ensuring the accuracy and efficiency of our medication management process. If you're passionate about delivering exceptional customer service, possess a keen eye for detail, and thrive in a dynamic environment, we invite you to join our arenaflex family.
**About arenaflex**
arenaflex is a leading independently owned Long Term Care Pharmacy, proudly serving the southwest suburb of Crestwood, IL, just 20 miles from downtown Chicago. Our commitment to excellence has earned us recognition as one of the 5,000 fastest-growing privately held companies in the U.S. by Inc. Magazine. Our team is dedicated to providing exceptional service, and we're seeking like-minded individuals to join our mission.
**Our Core Values**
At arenaflex, we're not just looking for employees – we're building a community of like-minded individuals who share our values:
* **Seek first to understand**: We're curious, innovative, and resourceful problem solvers who prioritize learning and growth.
* **Always do the right thing**: We're customer-centric, mature, caring, and professional adults who always strive to do what's right.
* **Every detail matters**: We're meticulous and detail-oriented, ensuring that every aspect of our work meets the highest standards.
* **If it were easy, everyone would do it**: We're organized, resilient, determined, and reliable individuals who follow through on our commitments and exceed expectations.
* **Live, Learn, Laugh, Love**: We're authentic, positive, and friendly individuals who prioritize our well-being and happiness.
**Behavior Standard**
We maintain a positive work atmosphere by treating each other with respect, kindness, and empathy. Our employees are expected to communicate effectively, be approachable, and demonstrate a willingness to help others. By working together, we achieve our goals and create a supportive environment that fosters growth and success.
**Role Description**
As a Data Entry Pharmacy Technician, you'll be responsible for entering prescriptions into arenaflex's FrameworkLTC and DocuTrack pharmacy systems with accuracy and speed. Your attention to detail will ensure the quality of information being entered, and your excellent communication skills will provide exceptional community and resident support via telephone and email.
**Responsibilities**
* **Interpreting and entering of prescription orders**: Accurately interpret and enter prescription orders into our systems.
* **Profile-only data entry**: Enter profile-only data with precision and speed.
* **Answering phones and providing excellent customer service**: Respond promptly and professionally to phone calls and emails, providing exceptional customer service.
* **Checking emails and messages to pharmacy and responding promptly and professionally**: Monitor emails and messages, responding promptly and professionally to ensure timely communication.
* **Investigating and solving community and/or resident issues**: Identify and resolve issues promptly, ensuring the well-being of our communities and residents.
* **Adjudicating insurance claims**: Accurately process and adjudicate insurance claims.
* **Leads by example exhibiting the CORE Values each day, adheres to MMP Behavior Standard**: Demonstrate our core values and behavior standard in all interactions.
* **Encourages teamwork and promotes company philosophy**: Foster a collaborative environment and promote our company's mission and values.
* **Attends required company meetings**: Participate in scheduled meetings to stay informed and contribute to our team's success.
* **Completes all required courses in adherence with PRS compliance system**: Stay up-to-date with training and compliance requirements.
* **Is prompt and able to perform the required duties of the position on a regular, predictable basis**: Demonstrate reliability and punctuality in your work.
**Requirements**
* **Minimum of one year of experience in Healthcare Data Entry or Medical Record Management**: Proven experience in healthcare data entry or medical record management, preferably in a long-term or managed care setting.
* **High school diploma or equivalent**: A high school diploma or equivalent is required.
* **Certified & Licensed Pharmacy Technician in Illinois**: Hold a current certification and license as a pharmacy technician in Illinois.
* **FrameworkLTC / DocuTrack knowledge a plus**: Familiarity with FrameworkLTC and DocuTrack systems is a plus.
* **Timely and accurate data entry skills**: Possess strong data entry skills, with a focus on accuracy and speed.
* **Excellent verbal and written communication skills, establishing rapport and working with others**: Demonstrate exceptional communication skills, both written and verbal.
* **Professional demeanor and appearance with excellent customer service skills**: Present a professional image and provide exceptional customer service.
* **Highly organized and attentive to detail**: Possess strong organizational skills and attention to detail.
* **Able to multi-task and work under deadlines**: Demonstrate the ability to prioritize tasks and meet deadlines.
**What We Offer**
As a Data Entry Pharmacy Technician at arenaflex, you'll enjoy:
* **Competitive compensation and benefits package**: A comprehensive compensation and benefits package that rewards your hard work and dedication.
* **Opportunities for career growth and development**: A supportive environment that fosters growth and development, with opportunities for advancement and professional development.
* **Collaborative and dynamic work environment**: A team-oriented environment that encourages collaboration, creativity, and innovation.
* **Flexible remote work options**: The flexibility to work from home, with opportunities to balance work and personal life.
* **Recognition and rewards**: Recognition and rewards for your contributions and achievements.
**How to Apply**
If you're a motivated, detail-oriented, and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for the Data Entry Pharmacy Technician position at arenaflex. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to welcoming you to our team!
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