At arenaflex, we're on a mission to revolutionize the way we interact with our customers, and we're looking for a talented Customer Master Data Specialist to join our team. As a key member of our customer-facing team, you'll play a critical role in creating and maintaining accurate customer accounts in our SAP system, ensuring seamless communication and exceptional customer experiences.
**How will you CONTRIBUTE and GROW?**
As a Customer Master Data Specialist at arenaflex, you'll have the opportunity to make a real impact on our customers' experiences. Your primary responsibilities will include:
* Processing internal inbound requests for new accounts and performing updates to existing accounts in accordance with divisional policies
* Developing a strong knowledge of basic branch functions, order entry, and how Customer Master Data (CMD) affects all teams
* Processing inbound requests for new pricing and pricing updates to existing accounts, utilizing the SAP and PROs systems
* Working with Sr. CMD Specialists on branch closures, openings, mergers
* Communicating effectively via email when explaining issues on an account and how to fix them
* Other projects or duties as assigned
**To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.**
**Are you a MATCH?**
We're looking for a highly motivated and detail-oriented individual with a passion for customer service and data management. To be considered for this role, you'll need:
* High School Diploma/GED required
* Previous SAP experience preferred
* Minimum 2 years of prior experience in an office environment with customer-facing activities, internal or external
* Strong computer skills, including intermediate proficiency in Microsoft Excel and Google Suite
* Attention to detail and ability to manipulate and analyze large amounts of data
**We care about and support our arenaflex Families.**
At arenaflex, we believe in taking care of our employees and their families. That's why we offer a comprehensive benefits package that includes:
* Competitive compensation
* Medical, dental, and vision plans
* Vacation, sick time, floating holidays, and paid holidays for full-time employees
* Progressive parental leave package for eligible employees, offering generous paid time off for the birth or placement of children
* 401k plan with company matching funds
* Tuition reimbursement
* Discounted college tuition for employees' dependents
* arenaflex Scholarship Program for dependent children
**Your differences enhance our performance.**
At arenaflex, we're committed to building a diverse and inclusive workplace that celebrates the unique perspectives and experiences of our employees. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.
**Equal Employment Opportunity Information.**
arenaflex is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
**Join us for a stimulating experience.**
At arenaflex, we're passionate about innovation, customer success, and sustainability. We're a subsidiary of Air Liquide, a world leader in gases, technologies, and services for Industry and Health. With approximately 18,000 associates globally, we're committed to creating a culture of safety, customer success, and innovation. Join us for a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative, and respectful environment.
**Ready to apply?**
If you're a motivated and detail-oriented individual with a passion for customer service and data management, we encourage you to apply for this exciting opportunity. Click the link below to register as a candidate and take the first step towards joining our team.
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