Join the arenaflex team in Newburgh, NY as an Experienced Customer Service Associate and become a part of a dynamic retail environment that prioritizes delivering exceptional customer experiences. As a key member of our team, you will be responsible for modeling and delivering a distinctive and delightful customer experience, while also ensuring seamless operations and maintaining a clean and well-merchandised store environment.
**About arenaflex**
arenaflex is a leading retail pharmacy chain that has been serving communities for over a century. With a strong commitment to customer satisfaction and employee development, we strive to create a positive and inclusive work environment that fosters growth and success. Our team members are the backbone of our organization, and we are seeking talented individuals who share our passion for delivering exceptional customer experiences.
**Key Responsibilities**
As an Experienced Customer Service Associate at arenaflex, you will be responsible for:
* Modeling and delivering a distinctive and delightful customer experience, including:
+ Engaging customers and patients by greeting them and offering assistance with products and services
+ Resolving customer issues and answering questions to ensure a positive customer experience
+ Recommending items for sale to customers and suggesting trade-up and/or companion items
* Registering sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service
* Maintaining a clean and well-merchandised store environment, including:
+ Keeping counters and shelves clean and well-stocked
+ Taking inventory and maintaining records
+ Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
* Implementing Company asset protection procedures to identify and minimize profit loss
* Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
* Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
* Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
* Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
* Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
* Complying with all company policies and procedures; maintaining respectful relationships with coworkers
**Training & Personal Development**
As an Experienced Customer Service Associate at arenaflex, you will have the opportunity to attend training and complete PPLs (Product, Process, and Location) requested by Manager or assigned by corporate. This will help you develop your skills and knowledge, and enhance your career growth opportunities.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications**
* Prefer six months of experience in a retail environment
* Prefer to have prior work experience with arenaflex
* Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced retail environment
* Strong problem-solving and conflict resolution skills
* Ability to maintain a clean and well-merchandised store environment
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to work independently and as part of a team
* Strong customer service skills and ability to provide exceptional customer experiences
**Career Growth Opportunities and Learning Benefits**
As an Experienced Customer Service Associate at arenaflex, you will have the opportunity to develop your skills and knowledge, and enhance your career growth opportunities. We offer a range of training programs and development opportunities to help you achieve your career goals.
**Work Environment and Company Culture**
arenaflex is committed to creating a positive and inclusive work environment that fosters growth and success. Our team members are the backbone of our organization, and we strive to provide a supportive and collaborative work environment that encourages open communication, teamwork, and innovation.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Hourly rate: $15.5 - $17.5
* Benefits: [insert benefits]
* Paid time off: [insert paid time off]
* Opportunities for career growth and advancement
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" button below.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.
**Job Type**
Full-time
**Job Function**
Retail
**Location**
Newburgh, NY
**Shift**
Various
**Max Rate**
$17.5
**Pay Type**
Hourly
**Start Rate**
$15.5
**Expected salary**
$15.5 - $17.5
**Job date**
Wed, 21 May 2025 01:05:51 GMT
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