At careerzynith, we're dedicated to delivering exceptional customer experiences that exceed our members' expectations. As the largest health benefit plan company in Tennessee, we've been helping Tennesseans find their own unique paths to good health for over 65 years. Our team is passionate about making a positive impact on the lives of our members, and we're committed to fostering a culture of caring, innovation, and community involvement.
We're seeking an experienced Customer Service Trainee to join our Commercial team at careerzynith. As a Customer Service Trainee, you'll engage with members to handle customer service inquiries via the telephone, ensuring timely and accurate resolutions to their concerns. If you're passionate about delivering top-tier customer service in a fast-paced environment with opportunities for growth and development, we encourage you to apply.
To be successful in this role, you'll need to possess the following essential qualifications:
While not required, the following qualifications are preferred:
To succeed in this role, you'll need to possess the following skills and competencies:
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Customer Service Trainee, you'll have access to:
As a remote-first organization, careerzynith offers a flexible work environment that allows you to work from the comfort of your own home. Our company culture is built on a foundation of caring, innovation, and community involvement. We're passionate about making a positive impact on the lives of our members, and we're committed to fostering a culture of inclusivity, diversity, and respect.
As an employee of careerzynith, you'll be eligible for a competitive compensation package, including:
If you're passionate about delivering top-tier customer service in a fast-paced environment with opportunities for growth and development, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
careerzynith is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. careerzynith will take affirmative action to recruit, hire, train, and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
careerzynith is a tobacco-free organization, and all employees and applicants will be subject to a background check, including an illegal drug and tobacco/nicotine test. An individual whose post-offer screening result is positive for illegal drugs or tobacco/nicotine and/or whose background check is verified to be unsatisfactory will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post-offer screening results.
careerzynith is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at careerzynith via-email, the Internet, or any other method without a valid, written Direct Placement Agreement in place for this position from careerzynith HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by careerzynith as a result of the referral or through other means.