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Posted Jun 2, 2026

Experienced Full Stack Senior Product Designer II – AI Customer Agent at careerzynith

Are you a seasoned product designer with a passion for AI and customer experience? Do you thrive in fast-paced environments where innovation meets user-centric design? Look no further! careerzynith is seeking an Experienced Full Stack Senior Product Designer II to join our AI team and help shape the future of enterprise AI experiences. **About careerzynith** careerzynith is a leading AI-powered customer platform that empowers businesses to grow faster by focusing on what matters most: customers. Our connected platform enables customers to connect marketing, sales, and service, and we're committed to delivering customer-centric solutions that drive business growth. At careerzynith, we value boldness, customer obsession, and a growth mindset. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. **About the Role** As an Experienced Full Stack Senior Product Designer II on our AI team, you'll have a seat at the table from Day 1, working closely with product managers, engineers, and researchers to drive strategic outcomes across a significant portion of our product. You'll shape how customers discover, evaluate, and get value from our AI-powered product, and you'll be responsible for designing intuitive and delightful user experiences that directly impact a key product area. **Key Responsibilities** * Design & execution: Take ownership of design initiatives from concept to launch, delivering high-quality user flows, wireframes, prototypes, and high-fidelity mockups. * Problem solving: Break down complex, ambiguous AI problems into manageable, actionable design challenges, driving discovery and validation activities. * User-centered design: Put users at the center by conducting research (e.g., usability testing, interviews) to understand needs and pain points related to AI, synthesizing findings into actionable insights. * Collaboration: Work closely with cross-functional partners to influence design decisions and advocate for user needs. * Interaction & visual design: Design interactions for AI-powered features, proposing multiple solutions, and applying visual design principles for polished, accessible interfaces. * Prototyping: Utilize appropriate methods and tools to test hypotheses and communicate design intent efficiently. * Systems thinking: Consider the broader implications of your design decisions, ensuring consistency and scalability. * Mentorship: Actively participate in design critiques and contribute to the growth of junior designers. **Essential Qualifications** * 5+ years of experience in product design, with a focus on AI and customer experience. * Proven track record of delivering high-quality user experiences that drive business growth. * Strong understanding of AI and machine learning concepts, with experience designing AI-powered features. * Excellent communication and collaboration skills, with the ability to influence design decisions and advocate for user needs. * Strong problem-solving skills, with the ability to break down complex problems into manageable, actionable design challenges. * Experience with design tools such as Sketch, Figma, Adobe XD, and InVision. **Preferred Qualifications** * Experience working in a fast-paced environment with multiple stakeholders and priorities. * Strong understanding of user research methods and techniques, with experience conducting usability testing and interviews. * Experience with design systems and design language systems. * Strong understanding of accessibility principles and guidelines. * Experience with agile development methodologies and Scrum. **Skills and Competencies** * Autonomous & adaptable: Thrive in uncertainty and excel at solving unstructured problems. * Strategic systems thinker: Think holistically and can design for multiple personas and use cases. * Creative & future-focused: Bring innovative ideas and are eager to try new things, especially in AI. * Platform-minded problem-solver: Excited to design tools and frameworks others will build upon. * Execution-strong: Bring clarity, influence across functions, and get things done with attention to detail. * Skilled in remote collaboration: Thrived in distributed team environments and can influence effectively from afar. * Curious with a growth-mindset: Eager to learn new technologies and approaches, and can quickly adapt to evolving requirements and market trends. **Career Growth Opportunities and Learning Benefits** * careerzynith is committed to helping you grow and develop your skills and career. We offer a range of training and development programs, including design boot camps, mentorship programs, and opportunities for professional certification. * You'll have the opportunity to work on high-impact projects that drive business growth and customer satisfaction. * You'll be part of a collaborative and dynamic team that values innovation, creativity, and customer obsession. **Work Environment and Company Culture** * careerzynith is a remote-friendly company, with a flexible work environment that allows you to work from anywhere. * We value work-life balance and offer a range of benefits, including flexible hours, unlimited vacation time, and a comprehensive health insurance package. * Our company culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. We're a team of bold, customer-obsessed, and growth-minded individuals who are passionate about delivering customer-centric solutions. **Compensation, Perks, and Benefits** * Annual cash compensation range: $161,500 - $258,400 USD. * Benefits include comprehensive health insurance, flexible hours, unlimited vacation time, and a range of other perks and benefits. * careerzynith is committed to fair compensation practices and offers a range of benefits and perks to support your growth and well-being. **How to Apply** If you're a seasoned product designer with a passion for AI and customer experience, we'd love to hear from you! Please submit your application, including your resume, cover letter, and portfolio, to [insert contact information]. We can't wait to hear from you!