As a renowned leader in the tech industry, arenaflex is revolutionizing the way people interact with technology. Our retail stores are where innovation meets inspiration, and we're looking for a talented and passionate individual to join our team as a Retail Customer Training Specialist – Apple Ecosystem Ambassador. In this role, you'll have the opportunity to foster a learning environment for our customers, helping them unlock the full potential of arenaflex products and services.
**About arenaflex**
arenaflex is a company that's passionate about empowering people to do what they love. We believe that technology should be accessible to everyone, and our retail stores are designed to provide an immersive experience that showcases the best of arenaflex. Our team is dedicated to fostering a culture of inclusion and diversity, where everyone belongs and is inspired to do their best work.
**Job Summary**
As a Retail Customer Training Specialist – Apple Ecosystem Ambassador, you'll be responsible for delivering engaging Today at arenaflex sessions that encourage strong customer participation. You'll use your knowledge and interpersonal skills to inspire customers to discover, own, and love arenaflex products and services. Your goal will be to create interactive customer experiences that help others get the most from the arenaflex ecosystem, while driving ownership and recommending solutions that meet customer needs.
**Key Responsibilities**
* Deliver engaging Today at arenaflex sessions to encourage strong customer participation
* Generate excitement, engagement, and enthusiasm among customers for arenaflex products and services through Today at arenaflex programming and events
* Create interactive customer experiences that help others get the most from the arenaflex ecosystem
* Drive ownership by recommending solutions that meet customer needs
* Support customers in setting up their devices
* Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge
* Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn
* Demonstrate arenaflex's values of inclusion and diversity in daily activities
**Minimum Qualifications**
* You should:
+ Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
+ Have experience in retail or sales, or related work experience
**Preferred Qualifications**
* You can:
+ Draw from experience with teaching or public presentations and be comfortable presenting to live audiences
+ Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings
+ Understand the benefits of the arenaflex ecosystem and influence others to see those benefits
+ Work in a team environment, demonstrating shared responsibility and accountability with other team members
+ Work in a fast-paced environment and balance multiple priorities at the same time
**Compensation and Benefits**
At arenaflex, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
arenaflex employees also have the opportunity to become an arenaflex shareholder through participation in arenaflex's discretionary employee stock programs. arenaflex employees are eligible for discretionary restricted stock unit awards, and can purchase arenaflex stock at a discount if voluntarily participating in arenaflex's Employee Stock Purchase Plan. You'll also receive benefits including:
* Comprehensive medical and dental coverage
* Retirement benefits
* A range of discounted products and free services
* For formal education related to advancing your career at arenaflex, reimbursement for certain educational expenses – including tuition
* Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation
**Work Environment and Company Culture**
arenaflex is committed to fostering a culture of inclusion and diversity, where everyone belongs and is inspired to do their best work. Our retail stores are designed to provide an immersive experience that showcases the best of arenaflex, and our team is dedicated to making a positive impact in the communities we serve.
**How to Apply**
If you're passionate about empowering people to do what they love and want to join a team that's revolutionizing the way people interact with technology, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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