Are you a highly motivated and customer-focused individual looking for a rewarding career opportunity? Do you thrive in fast-paced environments and have a passion for delivering exceptional customer experiences? If so, we invite you to join our team as an Experienced Seasonal Remote Customer Service Representative at careerzynith, a leading provider of pest control services.
**About careerzynith**
careerzynith is a financially stable and growing company, founded in 1901, with over 2 million customers and consecutive years of improved earnings. Our Contact Center is a high-energy, fun, and collaborative work environment with strong management. We value safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver peace of mind to our customers.
**Key Job Details**
* **Competitive Compensation:** $16.73/hour + 3% sales commission
* **Position:** Experienced Seasonal Remote Customer Service Representative
* **Company:** careerzynith, a global residential and business service provider
* **Location:** Remote (work from home)
* **Start Date:** Immediate openings available
**Job Responsibilities**
As an Experienced Seasonal Remote Customer Service Representative, you will play a critical role in supporting our field offices and customers during our peak season. Your primary responsibilities will include:
* Managing customer relationships to ensure best-in-class service
* Identifying opportunities for cross-selling and up-selling
* Assisting customers by offering remedies to retain business
* Working remotely from your home office (equipment provided)
* Supporting our field's peak season, which starts building around February
**What We Offer**
* Four-week quality training program to equip you with the skills and knowledge to succeed
* Variety of schedules, including nights, weekends, and holidays
* Gamification methods to measure performance and increase engagement virtually
* Great pay and incentives, including a 401(k) plan with company match and employee stock purchase plan
* Opportunities for high-performance and reliability to lead to regular, full-time employment
**Why careerzynith?**
careerzynith is a company that values its employees and provides a supportive and collaborative work environment. Our Contact Center is a high-energy, fun, and collaborative work environment with strong management. We value safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver peace of mind to our customers.
**Qualifications**
* High School/GED required
* 1-2 years of customer service experience within or outside a call center
* Completion of a Culture Index assessment
* Verification of internet speed and ability to pass a computer assessment
* Ability to pass a background and drug screen
**Work from Home Requirements**
* Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
* A workspace with adequate furnishings (e.g., a desk and chair) and lighting
* Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet connection with the ability to hardwire directly to a modem
**What You'll Need**
* Excellent interpersonal and communication skills
* Strong computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Comfortable working in a high-volume role
* Excellent customer service soft skills, such as empathy
* Ability to prioritize tasks and manage time efficiently
**Don't Hesitate, Apply!**
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and join the careerzynith team as an Experienced Seasonal Remote Customer Service Representative!