Believe Housing is a supportive and inclusive organization seeking a Housing Assistant to join their Lettings Team. The role involves providing comprehensive administration support within the Housing Operations Directorate, focusing on customer service and data management.
Responsibilities
- Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate
- Input data and maintain accurate records as required
- Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery
- Collect performance data and assist in the production of performance and information reports
Skills
- Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate
- Input data and maintain accurate records as required
- Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery
- Collect performance data and assist in the production of performance and information reports
Benefits
- Up to 33 days annual leave pro rata, plus four volunteering days
- A competitive pension scheme
- Access to our healthcare scheme
- Flexible working that supports your wellbeing
- A positive, inclusive culture where growth and development are genuinely encouraged
Company Overview
believe housing is a not-for-profit housing association providing housing services, homes, and communities. It was founded in 2019, and is headquartered in Durham, Durham, GBR, with a workforce of 501-1000 employees. Its website is https://www.believehousing.co.uk.