Harry & David Operations Corp. is a leading provider of gourmet food and floral gifts. They are seeking a highly motivated MBA candidate or recent graduate to support a 10-week strategic project within the Strategy & Transformation Analytics organization, focusing on optimizing shipping models and enhancing customer experience.
Responsibilities
- Conduct research and analysis related to business strategy, fulfillment, and delivery optimization
- Gather and synthesize quantitative and qualitative data to identify trends, insights, and opportunities
- Evaluate tradeoffs between cost, speed, and service levels across shipping and delivery options
- Analyze customer behavior and identify drivers of conversion and cart abandonment related to delivery experience
- Assess current carrier mix, routing strategies, and cost-to-serve across shipment types
- Identify opportunities to optimize packaging, reduce dimensional costs, and improve operational efficiency
- Develop strategic recommendations and transformation-focused improvement opportunities
- Build financial and operational models to quantify impact on cost, revenue, and margin
- Create presentations, reports, and executive summaries for leadership stakeholders
- Collaborate with cross-functional teams to gather information and validate findings
- Support project planning, milestone tracking, and deliverable execution
- Present project findings and recommendations to leadership at the conclusion of the engagement
Skills
- Current MBA student or recent graduate
- Experience in conducting research and analysis related to business strategy
- Ability to gather and synthesize quantitative and qualitative data
- Skills in evaluating tradeoffs between cost, speed, and service levels
- Experience analyzing customer behavior and identifying drivers of conversion
- Ability to assess current carrier mix and routing strategies
- Skills in identifying opportunities to optimize packaging and improve operational efficiency
- Experience in developing strategic recommendations and transformation-focused improvement opportunities
- Ability to build financial and operational models
- Skills in creating presentations, reports, and executive summaries
- Experience collaborating with cross-functional teams
- Ability to support project planning and milestone tracking
- Skills in presenting project findings and recommendations to leadership
Benefits
- On-site/4 days in office, 1 day remote
Company Overview
Harry & David Operations Corp. is a retail company based out of 2500 S PACIFIC HWY, Medford, Oregon, United States. It was founded in 1972, and is headquartered in Medford, Oregon, US, with a workforce of 51-200 employees. Its website is https://www.harryanddavid.com.