Payroll Delivery Associate

Strada is a people, payroll, and technology leader simplifying international workforce management. The Payroll Delivery Associate executes payroll processing for clients, ensuring accurate and timely payroll delivery while addressing any issues that arise.

Responsibilities

• Responsible for overall collection of payroll closed time /overpayments /reversal working with T&L, HR ADMIN, and Benefits for assigned agency
• Process on-cycle and off-cycle payroll requests
• Process more complex payroll changes, including bonuses, STD, return to work, LOA, military leave, severance, and employee death
• Serve as back-up for other team members as required
• Conduct audits of peers payrolls
• May need to work non-standard hours depending on payroll cycles assigned and payroll processing schedule
• Interacts with customers by answering questions and requests
• Prepare and utilize query-based system (i.e. PeopleSoft) reports to monitor data for all client employees. Analyze and trend data to identify payroll-impacting errors
• Identify the severity of issues and escalate jeopardy items to appropriate personnel
• Work under strict deadlines to meet contract deliverables
• Maintains and executes payroll files according to company and/or client policy
• Daily, monthly, and quarterly tax maintenance for the client
• Responsible for providing documentation of procedures
• Other duties, as assigned by your immediate supervisor and/or manager

Skills

• High School Diploma/GED
• Candidates must have payroll processing knowledge to understand how changes in the system or HR administration can affect payroll. 1+ years related experience or equivalent combination of education and experience
• Must have proficiency with various software applications including Microsoft Word, and Excel. One Note skills are highly desirable
• Must have strong understanding of the acceptable and professional business rules and business/payroll logic to identify issues and to correct payroll data
• Must be capable of understanding system transactions impacting Payroll and Benefits
• Ability to process a high volume of detailed work in a short period
• Ability to communicate effectively with high-level client contacts
• Strong oral and written communication
• Multitasks with critical processes
• Experience with payroll software, preferably PeopleSoft

Benefits

• Health coverage
• Wellbeing programs
• Paid leave (vacation, sick, parental)
• Retirement plans
• Learning opportunities
• Competitive total rewards package
• Continuing education & training

Company Overview