About careerzynith – Revolutionizing Athletic Recruiting Through Technology
careerzynith is a fast‑growing, privately held technology company headquartered in Brooklyn, New York, with a fully remote workforce that spans the United States. Our flagship platform connects high‑school athletes, club organizations, college coaches, and event organizers into a single, dynamic network. By streamlining communication, sharing video highlights, and providing data‑driven recruiting tools, we empower student‑athletes to showcase their talents to the nation’s top collegiate programs. Our mission is to democratize access to recruiting opportunities, ensuring that every athlete—regardless of geography or background—has a clear pathway to the academic and athletic institutions that best fit their aspirations.
Why Join careerzynith as an Intern?
Our internship program is designed for ambitious, self‑motivated students who want to dive deep into a real‑world startup environment. As a Post Production & Customer Success Intern, you will work side‑by‑side with seasoned professionals, own meaningful projects from start to finish, and gain hands‑on experience in video production, content management, and client support. You will be part of a collaborative culture that values creativity, curiosity, and continuous learning—whether you are working from your home office or joining us occasionally at our Manhattan hub.
Program Overview – What to Expect
Our summer internship runs from early June through late August, offering a paid, full‑time experience with the option to earn academic credit. Interns are integrated into cross‑functional teams, receive regular mentorship, and participate in weekly learning sessions covering topics such as:
- Advanced video editing techniques and storytelling principles.
- Customer success best practices and support ticket workflows.
- Product development cycles in a SaaS environment.
- Data‑driven decision making and performance analytics.
- Professional communication, remote collaboration, and workplace etiquette.
By the end of the program, you will have a portfolio of highlight reels, a deep understanding of the recruiting ecosystem, and a network of industry contacts that can launch your career.
About the Role – Post Production & Customer Success Intern
Reporting to the Senior Editor, you will be the bridge between our video production pipeline and the athletes who rely on polished highlight reels to attract college attention. You will also serve as a frontline support specialist, handling inquiries from athletes, coaches, and event organizers with empathy and technical precision. This dual focus ensures you develop a versatile skill set that blends creative storytelling with customer‑centric problem solving.
Core Responsibilities
- Video Quality Assurance: Conduct meticulous quality control of raw footage, ensuring that every frame meets careerzynith’s technical standards for resolution, color grading, and audio clarity.
- Highlight Reel Production: Edit, enhance, and assemble compelling highlight reels for high‑school athletes, tailoring each video to showcase the athlete’s unique strengths and position‑specific skills.
- Content Distribution: Upload finalized reels to the careerzynith platform, manage metadata, and coordinate with the marketing team to promote athlete profiles to college coaches.
- Customer Support: Respond promptly to email and phone inquiries, troubleshoot technical issues, and guide users through the platform’s premium features.
- Issue Resolution: Leverage our ticketing system and premium technology tools to diagnose and resolve problems, escalating complex cases to senior staff when necessary.
- Process Documentation: Create and maintain SOPs (Standard Operating Procedures) for both video production workflows and support interactions, ensuring knowledge transfer and consistency.
- Collaboration: Partner with the sales, product, and coaching outreach teams to gather feedback, refine processes, and contribute to continuous improvement initiatives.
Essential Qualifications
- Currently enrolled in an undergraduate or graduate program (any major).
- Proficiency with digital editing software—Final Cut Pro or Adobe Premiere Pro preferred.
- Demonstrated ability to create engaging visual content; a portfolio or sample reel is a strong plus.
- Strong attention to detail and the capacity to follow detailed instructions accurately.
- Excellent written and verbal communication skills, with a knack for translating technical concepts into plain language.
- Passion for sports, athletics, and the collegiate recruiting process.
Preferred Qualifications
- Experience producing or editing sports‑related video content (e.g., game footage, athlete interviews).
- Familiarity with customer support platforms such as Zendesk, Freshdesk, or similar ticketing systems.
- Basic understanding of video compression, codecs, and streaming technologies.
- Previous remote work experience and self‑discipline in managing deadlines.
- Knowledge of NCAA recruiting regulations and compliance standards.
Key Skills & Competencies
- Creative Storytelling: Ability to craft narratives that highlight an athlete’s performance, personality, and potential.
- Technical Acumen: Comfort with video editing timelines, audio syncing, color correction, and export settings.
- Customer Empathy: Listening actively, asking clarifying questions, and delivering solutions that exceed expectations.
- Analytical Thinking: Diagnosing root causes of technical issues and proposing data‑driven improvements.
- Time Management: Balancing multiple projects, meeting tight deadlines, and prioritizing tasks effectively.
- Collaboration & Communication: Working seamlessly with cross‑functional teams across time zones.
Career Growth & Learning Opportunities
careerzynith is committed to nurturing talent. As an intern, you will receive:
- Weekly one‑on‑one mentorship sessions with senior editors and customer success managers.
- Access to our internal learning portal, featuring courses on advanced video editing, SaaS product management, and customer experience design.
- Opportunities to present your work to the executive team, gaining visibility and feedback.
- A potential pathway to full‑time employment after graduation, based on performance and business needs.
Work Environment & Culture at careerzynith
Even though our team is distributed, we have cultivated a vibrant, inclusive culture that mirrors the energy of a bustling Brooklyn office. Highlights include:
- Virtual “stand‑up comedy” sessions, game nights, and wellness challenges that keep morale high.
- Monthly “Coffee Connect” video chats where teammates share personal stories, hobbies, and professional insights.
- A commitment to diversity, equity, and inclusion—our hiring practices actively seek candidates from varied backgrounds, perspectives, and experiences.
- Flexible work arrangements: you may work entirely remotely or choose to spend a few days per week at our Manhattan office for in‑person collaboration.
Compensation, Perks, & Benefits
We value the contributions of our interns and offer a competitive compensation package:
- Hourly Rate: $16.50 per hour, paid bi‑weekly.
- Academic Credit: Eligible for university credit upon completion of the internship.
- Professional Development: Access to industry webinars, software licenses, and a stipend for home‑office equipment.
- Health & Wellness: Virtual fitness classes, mental‑health resources, and a wellness allowance.
- Networking: Invitations to company‑wide town halls, product demos, and alumni events.
How to Apply – Step‑by‑Step Instructions
Ready to bring your editing talent and customer‑service mindset to careerzynith? Follow these steps to submit your application:
- Visit our careers portal at careerzynith Careers.
- Complete all required fields in the online application form.
- Upload your resume as a PDF document.
- Paste the full text of your cover letter into the designated field. Be sure to highlight any sports‑related video projects and your passion for athlete development.
- Answer the questionnaire prompts thoughtfully; this helps our hiring team gauge your fit and enthusiasm.
- Submit the application. Our recruitment team will review submissions and reach out within a few weeks to schedule a virtual interview.
Join careerzynith – Make an Impact on the Future of Athletic Recruiting
If you are a detail‑oriented storyteller who thrives in a fast‑paced, mission‑driven environment, we want to hear from you. This internship offers a unique blend of creative production and client‑focused support, giving you the chance to shape the experiences of thousands of student‑athletes nationwide. Apply today, and help us build the next generation of recruiting technology while launching your own professional journey.