Note: The job is a remote job and is open to candidates in USA. Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. They are seeking a dynamic and experienced Account Coordinator to drive relationships with hyperscale clients and support various financial and operational workflows. The role involves managing financial reporting, billing, vendor management, and ensuring compliance while enhancing client experiences.
Responsibilities
- Prepare reporting packages for GARs, QBRs, and MBRs
- Assist in variance analysis on revenue, cost, and margin
- Maintain forecasting and budgeting trackers
- Support month-end close and accrual preparation
- Track account profitability and utilization trends
- Prepare, review, and issue sales invoices in alignment with contract terms and billing requirements
- Review and chase project WIP
- Collect outstanding accounts receivable
- Monitor billing deadlines and resolve discrepancies
- Support audit requests and documentation (e.g., proof of service, invoice support)
- Reconcile timecards for proper project coding
- Review and validate timesheets for accurate labor tracking
- Manage expense coding across accounts
- Review and approve employee expense reports in alignment with policy and client/account requirements
- Track employee absences
- Report HR metrics
- Support workforce planning initiatives
- Monitor and maintain data quality and account setup across systems to ensure accurate billing and reporting
- Lead weekly operational syncs with account teams
- Coordinate ordering of branded apparel, PPE, and safety supplies
- Support data integrity across Salesforce and Intacct
- Drive process improvements and standardization
- Maintain operations record keeping and reporting
- Manage contract change controls
- Administer annual CPI increases
- Record contract expansions and extensions
- Drive early dispute resolution
- Ensure compliance with documentation and approval requirements
- Partner with Tax and Accounting to evaluate service taxability and financial impact
- Track vendor costs to ensure proper billing treatment and accurate margins
- Partner with Vendor Management to coordinate vendor onboarding and PO creation
- Maintain contract and PO documentation
- Track contract expirations and renewals
- Process goods receipts and confirm services
- Serve as a single point of contact bridging Finance, Operations, and Client teams
- Drive revenue assurance and cost control at the account level
- Enable data-driven decision making through timely, accurate reporting
- Ensure a seamless client experience from onboarding through delivery
- Proactively identify risks and resolve issues early
- Lead or support process improvement and automation initiatives across Salesforce, Intacct, UKG, Smartsheet, Power Query, and related tools
Skills
- Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience)
- 2+ years of experience in account coordination, finance operations, billing, or a similar role
- Strong working knowledge of Microsoft Excel (pivot tables, lookups, basic formulas)
- Experience with ERP or financial systems (Intacct, NetSuite, SAP, or similar)
- Demonstrated ability to manage multiple workflows and competing deadlines
- Excellent written and verbal communication skills with a client-facing presence
- Experience in the data center, mission-critical, or technology services industry
- Familiarity with Salesforce, UKG, Smartsheet, and Power Query
- Exposure to contract administration, vendor management, or audit support
- Prior experience supporting QBRs, MBRs, or executive-level reporting
Benefits
- 8 company-paid holidays
- 2 floating holidays
- PTO
- Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
- Employer-supported 401(K) with immediate 100% vesting
- A 3% employer match and a 50% match on the next 2%
- Access to HSA
- Mental health resources
- Gym discounts
- Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection
- Health, dental, and vision insurance
- Health Savings Account (HSA)
- Gym discount
- Mental health
- Discounted Group Life & AD&D
- Discounted Group Short & Long-term Disability
- 401(k) retirement matching
- PTO/paid holidays
- Parental leave
Company Overview