Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a trusted network for the AI-powered world, enabling secure connectivity across various sectors. The Commercial Strategy Manager will design and execute commercial strategies to drive growth and operational excellence, collaborating with multiple departments to optimize sales effectiveness and improve performance.
Responsibilities
- Lead annual planning components: segmentation, territory design, capacity planning, and coverage optimization
- Recommend commercial models, role design, and account ownership frameworks
- Support commercial blueprint execution aligned to go-to-market strategy
- Drive planning scenarios and workload modeling to improve performance
- Identify opportunities through market, customer, and performance analysis
- Deliver executive insights to improve growth, profitability, and customer outcomes
- Build business cases, ROI analyses, and financial models
- Monitor KPIs and define actions to enhance performance
- Lead governance for planning, blueprint management, and account standards
- Facilitate business reviews, planning cycles, and decision forums
- Establish reporting, scorecards, and dashboards for visibility and accountability
- Ensure alignment between strategy and execution
- Translate complex data into actionable recommendations
- Develop forecasting models, scenarios, and operational assessments
- Partner with Finance and Operations on performance and resource decisions
- Leverage customer, revenue, and productivity data to inform strategy
- Partner across Sales, Customer Success, Marketing, Finance, Product, Operations, and Enablement
- Influence senior stakeholders with data-driven insights
- Lead strategic initiatives from concept through implementation
- Mentor team members and promote accountability and collaboration
Skills
- Bachelor's degree or equivalent experience
- 8+ years in commercial strategy, sales strategy, planning, consulting, or operations
- Experience with planning, segmentation, coverage models, and sales productivity
- Strong analytical, financial modeling, and problem-solving skills
- Proven cross-functional leadership in a matrixed environment
- Advanced Excel and BI/reporting tool proficiency
- Strong executive communication skills
- MBA or advanced degree
- Experience in telecom, technology, SaaS, or large enterprise environments
- Experience with commercial transformation or coverage model redesign
- Familiarity with CRM, sales analytics, and planning tools
- People leadership or large workstream leadership experience
Benefits
- Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
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