Note: The job is a remote job and is open to candidates in USA. Immunocore is a pioneering, commercial-stage T cell receptor biotechnology company dedicated to developing transformative medicines for oncology, infectious diseases, and autoimmune diseases. The Director of Global Pharmacovigilance / Safety Operations is responsible for overseeing the execution and quality of global safety operations, ensuring compliance with regulatory requirements and leading a team of safety operations professionals.
Responsibilities
- Lead and continuously improve global safety operations processes, including case intake, processing, and submissions, ensuring alignment with global PV regulations and company policies
- Oversee timely and compliant case processing and regulatory reporting of Individual Case Safety Reports (ICSRs) from all sources
- Ensure robust operational oversight of internal and external safety case management, including performance monitoring and quality metrics
- Provide strategic leadership for the selection, configuration, validation, and life-cycle management of safety systems and tools, in partnership with IT and Safety Systems teams
- Lead the design, implementation, and maintenance of standard operating procedures (SOPs), work instructions, and training for safety operations
- Ensure inspection readiness and support internal audits, Health Authority inspections, and partner audits related to PV operations, coordinating responses and remediation plans
- Collaborate with Safety Physicians and cross-functional teams to ensure high-quality data for signal detection, aggregate safety reporting, benefit–risk assessments, and Risk Management Plans (RMPs)
- Provide senior operational input into Safety Management Teams and cross-functional project teams, managing operational feasibility, timelines, and compliance risks
- Lead operational aspects of safety data exchange agreements (SDEAs) with partners and licensees and oversee literature surveillance workflows
- Recruit, lead, and develop a Global Safety Operations team, manage budgets and resources, and act as the primary point of contact for safety operations with internal stakeholders
Skills
- Strong expertise in pharmacovigilance operations, including case processing, regulatory reporting, PV systems, and vendor oversight in a GVP regulated environment
- Demonstrated leadership and people management skills, with experience building and developing teams
- Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities and deliver high quality outcomes to tight timelines
- Excellent written and verbal communication skills, able to convey complex operational and regulatory concepts clearly to both technical and non-technical audiences
- Proven ability to collaborate effectively across functions and regions, building strong relationships and influencing without direct authority
- High level of integrity, discretion, and commitment to patient safety, compliance, and ethical conduct
- Extensive experience (5+ years) in pharmacovigilance operations, with significant leadership in global ICSR management and regulatory reporting
- In-depth knowledge of global PV regulations (GVP, ICH, FDA, MHRA, EMA) and proven ability to implement them operationally
- Strong experience with safety databases and PV systems, including configuration, validation, and maintenance
- Demonstrated ability to lead, develop, and manage a team of PV professionals and oversee PV vendors/CROs
- Proven track record in preparing for and supporting Health Authority inspections and audits, alongside strong project management skills
- Bachelor's degree or equivalent in a life science, pharmacy, nursing, or a related health field
- Relevant certifications in pharmacovigilance or drug safety are highly desirable
- Advanced degree in a relevant scientific or health-related field
- Experience with safety data exchange agreements (SDEAs) and literature surveillance
- Demonstrated ability to drive continuous improvement, process optimization, and automation in PV operations
- Familiarity with operational support for Risk Management Plans (RMPs) and aggregate safety reports
- Demonstrated understanding of clinical development processes
- Experience with global product launches and implementation/assessment of complex risk minimisation measures
- Evidence of scientific contributions to the field (e.g., peer reviewed publications, invited presentations, guideline development, or recognised subject matter expertise in biologic safety)
Company Overview