Note: The job is a remote job and is open to candidates in USA. ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. The Engineering Manager will lead the Agent team, focusing on building and coaching a team of engineers to ensure fast, correct, and predictable software delivery.
Responsibilities
- Lead a team that ships and learns quickly
- Treat management like a systems problem (with humans in the loop)
- Stay close enough to the code to matter
- Drive product and technical direction together
- Build a team people want to be on
- Connect the team to the bigger picture
Skills
- You've spent 5+ years as a software engineer and comfortable in Go, Rust, Java, or C/C++
- You have 4+ years of engineering leadership experience
- You think in systems—whether that's distributed systems or team dynamics
- You're comfortable zooming in (code, debugging) and zooming out (strategy, org design)
- You've built things from scratch—teams, processes, or products
- You communicate clearly, directly, and without unnecessary fluff
- Contributed to open source, blogs, or conferences
- Worked in developer tools or product-led growth environments
- Built teams in ambiguous, early-stage contexts
Benefits
- Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.
- 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.
- We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough.
- Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows).
- Annual professional development budget for books, courses, conferences, or whatever helps you level up.
- Annual home office/desk stipend to make your workspace not terrible.
- Co-working space stipend if you want to get out of your house but aren't near our SF office.
- 2x+ per week for employees onsite at our San Francisco office. Free food tastes better.
- Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad).
- Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.
Company Overview